Related Manuals for Rinnai Neo Series
Summary of Contents for Rinnai Neo Series
- Page 1 Operation guide Neo series Gas fires, like cars, require regular maintenance and servicing. For reliable operation Rinnai gas fires should be serviced every two years, including inspection of the flue system.
- Page 2 Important Appliance must be installed with a Rinnai approved flue system. This appliance must be installed in accordance with: - Manufacturer’s installation instructions - AS/NZS 5601 Gas Installations - AS/NZS 5263 Gas appliances standards For use with Natural Gas or Universal LPG as indicated on the appliance.
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Page 3: Table Of Contents
Contents Safety ..............4 General information ..........5 About your Rinnai Neo ......... 6 Operation using the remote ........ 8 Operation using the Wi-Fi app ......10 Clearances from combustibles ......11 Mantels and surrounds ......... 12 Abnormal flame pattern ........13 Error codes ............ -
Page 4: Safety
Most tradesperson. This must be contain butane gas which can a genuine replacement part be a fire hazard if used near the available from Rinnai. appliance. 4 | Neo RIB2312 operation guide: 12149-A 01-17... -
Page 5: General Information
General information Before operation please read these instructions to get an overview of how to operate, maintain and service your Rinnai gas fire. Care and maintenance - Flame failure sensing system: This device automatically cuts off the gas supply to the... -
Page 6: About Your Rinnai Neo
About your Rinnai Neo Congratulations on the purchase of your Rinnai Neo gas fireplace. The Neo range combines modern good looks with the latest advances in technology. Interchangeable frames Mix and match from a range of framing options. These can be interchanged at any time. - Page 7 Reset heater, press the On/Off button at the fireplace twice. Position of your Rinnai Neo inbuilt on a wall The Neo Inbuilt looks and performs best when installed close to the floor. If the unit is installed higher up the wall the movement of air from the convection fan, depending on the room configuration, could create draughts.
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Page 8: Operation Using The Remote
Operation using the remote For the remote control functions to be available, the appliance On/Off button must be in the On position. Signal transmission to the unit Changing the batteries The unit will beep and flash to confirm the • Remove the back settings have been received from the remote. - Page 9 Turning on and off This button switches the fire on and off. For it to work the power button on the fire must be ON. Flame and heat setting Once the fire is turned on the flame setting defaults to level five (on high).
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Page 10: Operation Using The Wi-Fi App
For more information about how to use the Rinnai Wi-Fi app, refer to the ‘Wi-Fi control user guide’ available on the Rinnai website, www.rinnai.co.nz, enter Wi-Fi user guide in the search field. -
Page 11: Clearances From Combustibles
For further information, please contact Rinnai or refer to the installation manual. This illustrates recommended minimum clearances when installing a TV directly above the unit. Neo Freestanding clearances... -
Page 12: Mantels And Surrounds
Mantels and surrounds - inbuilt models only Combustible mantels and surrounds require clearance from the unit to minimise the risk of fire. Mantels and surrounds, made of combustible materials such as wood, are allowed providing they are outside the minimum clearances shown. The Neo gas fireplace is not designed to be built into bookcases. -
Page 13: Abnormal Flame Pattern
Abnormal flame pattern Each Rinnai Flame Fire has a distinct flame pattern. This should look the same every time you start your fire, after an initial warm up period of approximately 20 minutes. Abnormal flame performance and/or pattern can indicate a problem with your fire, such as blocked gas injectors, or shifting of burn media. -
Page 14: Error Codes
Wi-Fi module in the fire needs resetting, service call. the main PCB and Wi-Fi module Communication error detected between Please check your Wi-Fi and Rinnai Wi-Fi module are within Smart device and Wi-Fi module range. Check network settings. Neo - top view of frame, looking down... -
Page 15: Troubleshooting
Neo are a normal part of operation. If you are still unsure or concerned after reading this section, please contact Rinnai. During installation there will be an initial burning in period where some smoke and smell may be experienced. - Page 16 F1 displays on remote Assembly fault, remote will not respond to movement—accelerometer not communicating with the main processor correctly. Contact Rinnai. F2 displays on remote Room temperature outside 5-45 °C, or temperature sensing circuit has failed, which may indicate an assembly fault.
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Page 17: Installation Checklist And Installer Details
WARNING Checklist F Appliance positioned in a suitable location (clearances, mantels and surrounds etc.). F Rinnai flue system installed and tested to ensure effective draw. F Gas pressures checked and set. F Burn media installed as per instructions. F Glass dress guard fitted and customer advised not to remove. -
Page 18: Limited Warranty
Rinnai brings you peace of mind with a: 5-year firebox warranty This warranty is applicable to all Rinnai gas fires manufactured from 01 April 2019. All terms of the warranty, subject to the conditions below, are effective from the date of first installation. The attending service person reserves the right to verify this by requesting a copy of the certificate of compliance prior to commencement of any warranty work. - Page 19 4. Servicing of the product is to be carried out by a Rinnai authorised service centre. 5. The warranty applies only to the components supplied by Rinnai. It does not apply to com- ponents supplied by others, such as electrical switches, electrical cables, fuses and where applicable flue systems but is not limited to these.
- Page 20 Register your Neo online at www.rinnai.co.nz/register/. You’ll need to know the model, and also the serial number—shown on the sticker below. To make a warranty claim, contact Rinnai on 0800 RINNAI (0800 746 624) or email info@rinnai.co.nz. Experience our innovation Rinnai.co.nz...