Troubleshooting - Bissell STAINEXPERT 5 User Manual

Troubleshooting

Problem Possible causes
Bladder may be empty.
2-in-1 Water Tank may not
be seated properly.
Pump may have lost prime.
The pump belt may be
Reduced
broken.
spray OR
no spray
DirtLifter
The brush belt or pump
PowerBrush
belt is off or broken.
does not turn
ReadyTools Dial may be on
the wrong setting.
Poor tool position.
(Handheld attachments
only.)
Removable Nozzle may not
be properly attached.
Machine
not picking
2-in-1 Water Tank lid is not
up solution
properly installed.
2-in-1 Water Tank is not
properly seated.
2-in-1 Water Tank has
picked up maximum dirty
water.
The lint screen may be
clogged.
WARNING
To reduce the risk of electric shock, turn power
and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
Remedies
Turn power switch OFF; Refill bladder with clean
hot tap water and cleaning formula.
Turn power switch OFF; remove tank and reseat
tanks.
Turn power switch OFF; after 1 minute turn ON
and press spray trigger.
Turn power switch OFF and unplug from the
outlet. To check if a pump belt has broken, you
will need a flathead screwdriver. A. Insert the
blade end into the slot of the Belt Access Door
to release. Examine the belt for breakage. You
should be able to see the pump belt looped
around the motor shaft. If it is broken or missing.
A replacement belt may be ordered by calling
BISSELL® Consumer Care. Complete installation
instructions will accompany the replacement belt.
B. When replacing Belt Access Door be sure to
line up slots of door with slots in machine, slide
door into place and snap shut.
Refer to remedy in "The pump belt may be
broken" above to check if brush belt or pump
belt is broken.
Set dial to either FLOOR CLEANING or TOOLS for the
cleaning job.
Adjust angle; apply more downward pressure.
Make sure nozzle is on correctly by slightly raising
front of machine to line up slots on the base of
the machine with the hooks on nozzle. Attach at
base first and then click nozzle into place.
Re-install lid.
Remove and reseat tank.
Empty tank.
Clean out lint screen.
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