Printing Problems - Samsung ML-3310ND User Manual

Printing problems

Condition
The machine does not The machine is not receiving power.
print.
The machine is not selected as the default
machine.
Check the machine for the following:
• The front cover is not closed. Close the front cover.
• Paper is jammed. Clear the paper jam.
• No paper is loaded. Load paper.
• The toner cartridge is not installed. Install the toner cartridge.
If a system error occurs, contact your service representative.
The connection cable between the
computer and the machine is not
connected properly.
The connection cable between the
computer and the machine is defective.
The port setting is incorrect.
The machine may be configured
incorrectly.
Possible cause Suggested solutions
Check the power cord connections. Check the power switch and the power
source.
Select your machine as your default machine in Windows.
Disconnect the machine cable and reconnect it.
If possible, attach the cable to another computer that is working properly
and print a job. You can also try using a different machine cable.
Check the Windows printer settings to make sure that the print job is sent
to the correct port. If the computer has more than one port, make sure that
the machine is attached to the correct one.
Check the Printing Preferences to ensure that all of the print settings are
correct.
6. Troubleshooting 107