Common Linux Problems - Samsung SCX-4300 User Manual

Condition
Message appears on • There may be a copying or printing job in
your computer progress. When that job is complete, try your job
screen:
again.
• The Selected port is currently being used. Restart
• "Device can't be
your computer and try again.
set to the H/W
• The printer cable may be improperly connected or
mode you want."
the power may be off.
• "Port is being used
• The scanner driver is not installed or the
by another
operating environment is not set up properly.
program."
• Ensure that the machine is properly connected
• "Port is disabled."
and the power is on, Then restart your computer.
• "Scanner is busy
• The USB cable may be improperly connected or
receiving or
the power may be off.
printing data.
When the current
job is completed,
try again."
• "Invalid handle."
• "Scanning has
failed."
Common windows problems
Condition
"File in Use" message Exit all software applications. Remove all software
appears during from the StartUp Group, then restart Windows.
installation. Reinstall the printer driver.
"Error Writing to • Ensure that the cables are connected correctly,
LPTx" message
the machine is on.
appears.
• If bi-directional communication is not turned on
in the driver, it will also cause this message.
"General Protection Close all other applications, reboot Windows and try
Fault", "Exception printing again.
OE", "Spool32", or
"Illegal Operation"
messages appear.
"Fail To Print", "A These messages may appear during printing. Just
printer timeout error keep waiting until the machine finishes printing. If
occurred." messages the message appears in standby mode or after
appear. printing has been completed, check the connection
and/or whether an error has occurred.
N
: Refer to Microsoft Windows User's Guide that came
OTE
with your computer for further information on Windows error
messages.
Suggested solutions
Suggested solutions

Common Linux Problems

Condition
The machine doesn't
print.
The machine does
not appear on the
scanners list.
9.10
Troubleshooting
Suggested solutions
• Check if the printer driver is installed in your
system. Open MFP configurator and switch to the
Printers tab in Printers configuration window to
look at the list of available printers. Make sure that
your machine is displayed on the list. If not,
please, invoke Add new printer wizard to set up
your device.
• Check if the printer is started. Open Printers
configuration and select your machine on the
printers list. Look at the description in the Selected
printer pane. If its status contains "(stopped)"
string, please, press the Start button. After that
normal operation of the printer should be restored.
The "stopped" status might be activated when
some problems in printing occurred. For instance,
this could be an attempt to print document when
MFP port is claimed by a scanning application.
• Check if the MFP port is not busy. Since functional
components of MFP (printer and scanner) share the
same I/O interface (MFP port), the situation of
simultaneous access of different "consumer"
application to the same MFP port is possible. To
avoid possible conflicts, only one of them at a time
is allowed to gain control over the device. The
other "consumer" will encounter "device busy"
response. You should open MFP ports configuration
and select the port assigned to your printer. In the
Selected port pane you can see if the port is
occupied by some other application. If this is the
case, you should wait for completion of the current
job or should press Release port button, if you are
sure that the present owner is not functioning
properly.
• Check if your application has special print option
such as "-oraw". If "-oraw" is specified in the
command line parameter then remove it to print
properly. For Gimp front-end, select "print" ->
"Setup printer" and edit command line parameter
in the command item.
• Check if your machine is attached to your
computer. Make sure that it is connected properly
via the USB port and is turned on.
• Check if the scanner driver for your machine is
installed in your system. Open MFP Configurator,
switch to Scanners configuration, then press
Drivers. Make sure that driver with a name
corresponding to your machine's name is listed in
the window.