Warranty And Repair; Limited Warranty - Gemini GEM-5USB Manual

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WARRANTY AND REPAIR:

All Gemini products are designed and
manufactured to the highest standards in the
industry. With proper care and maintenance,
your product will provide years of reliable
service.

LIMITED WARRANTY

A. Gemini guarantees its products to be free
from defects in materials and workmanship
for one (1) year from the original purchase
date. Exceptions: Laser assemblies on CD
Players, cartridges, and crossfaders are
covered for 90 days.
B. This limited warranty does not cover
damage or failure caused by abuse, misuse,
abnormal use, faulty installation, improper
maintenance or any repairs other than those
provided by an authorized Gemini Service
Center.
C. There are no obligations of liability on the
part of Gemini for consequential damages
arising out of or in connection with the use or
performance of the product or other indirect
damages with respect to loss of property,
revenues, of profit, or costs of removal,
installation, or reinstallation. All implied
warranties for Gemini, including implied
warranties for fitness, are limited in duration
to one (1) year from the original date of
purchase, unless otherwise mandated by local
statutes.
GEM-5USB & GEM-8USB
PORTABLE MIXING CONSOLE
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RETURN/REPAIR
A. In the U.S.A., please call our helpful
Customer Service Representatives at (732)
346-0061, and they will be happy to give you
a Return Authorization Number (RA#) and
the address of an authorized service center
closest to you.
B. After receiving an RA#, include a copy
of the original sales receipt, with defective
product and a description of the defect. Send
by insured freight to: Gemini and use the
address provided by your customer service
representative. Your RA# must be written on
the outside of the package, or processing will
be delayed indefinitely!
C. Service covered under warranty will be
paid for by Gemini and returned to you. For
non-warrantied products, Gemini will repair
your unit after payment is received. Repair
charges do not include return freight. Freight
charges will be added to the repair charges.
D. On warranty service, you pay for shipping
to Gemini, we pay for return shipping within
the continental United States. Alaska, Hawaii,
Puerto Rico, Canada, Bahamas, and the Virgin
Islands will be charged for freight.
E. Please allow 2-3 weeks for return of your
product.
Under normal circumstances your product
will spend no more than 10 working days at
Gemini. We are not responsible for shipping
times.