Fault Diagnostics - Siemens SIMATIC USB-Prommer Comissioning Manual

Fault Diagnostics

You can remedy simple faults that you can diagnose yourself as follows:
POWER LED does not light up in yellow
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•
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POWER LED does not light up in green
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Continuous flashing at the POWER LED
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12
Fault/Cause
USB cable not plugged in
PC is switched off
PC and SIMATIC USB-Prommer are in pow-
er-saving mode (Hibernate mode).
SIMATIC USB-Prommer is not recognized by
the PC.
SIMATIC Memory Cards and SIMATIC Micro
Memory Cards cannot be edited.
Hardware fault exists
USB cable not plugged in
Plug-in power supply not plugged in or defec-
tive
Hardware fault exists
Remedy
Plug in USB cable
•
Switch on the PC
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Permissible operating mode
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Installing drivers
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Check the version of the SIMATIC STEP 7
•
software
Contact Customer Support or your Siemens
•
contact person.
Plug in USB cable
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Plug in or replace plug-in power supply
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If the POWER LED of the device continues
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flashing after the USB cable and the plug-in
power supply have been plugged in repeated-
ly, the device is defective and must be re-
placed.
Contact Customer Support or your Siemens
contact person.
Commissioning Manual, 04/2020, A5E50041544-AA
7
USB-Prommer