IKEA LAGAN Manual page 23

ENGLISH
Contact - IKEA Customer Service at
www.IKEA.com.au
What does this guarantee cover?
The guarantee covers faults of the appli-
ance, which have been caused by faulty
construction or material faults from the date
of purchase from IKEA. This guarantee ap-
plies to domestic use only. The products
have been designed and tested for
domestic purposes only and this guarantee
does not cover damage arising from use of
the Product in a commercial environment.
The exceptions are specified under the
headline "What is not covered under this
guarantee?" Within the guarantee period,
the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible for
repair without special expenditure.
Replaced parts become the property of
IKEA.
The guarantee exists only if the appliance
complies and is installed in accordance
with:
• The technical specifications.
• The Assembly Instructions and user
manual Safety Information.
IKEA's guarantee is subject to Australian
Consumer Law - see Schedule 2 to
Competition and Consumer Act, 2010. This
guarantee is in addition to (and does not
exclude, restrict or modify in any way) any
non-excludable statutory warranties in
Australia.
What will IKEA do to correct the problem?
IKEA appointed service provider will exam-
ine the product and decide, at its sole dis-
cretion, if it is covered under this guarantee.
They will notify you as to whether your
claim is covered under this guarantee. If
your claim is approved, the IKEA service
provider or its authorized service partner,
will then, at its sole discretion, either repair
the defective product or replace it with the
same or a comparable product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, dam-
age caused by failure to observe operat-
ing instructions, incorrect installation or
by connection to the wrong voltage,
damage caused by chemical or electro-
chemical reaction, rust, corrosion or
water damage including but not limited
to damage caused by excessive lime in
the water supply, damage caused by
abnormal environmental conditions.
• Consumable parts including batteries
and lamps.
• Non-functional and decorative parts
which do not affect normal use of the ap-
pliance, including any scratches and pos-
sible colour differences.
• Accidental damage caused by foreign
objects including insect or vermin
infestation or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found
during a technician's visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a non-
domestic environment i.e. professional
use.
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