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ZyXEL Communications Prestige 964 User Manual

Cable router
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Download this manual See also: Instruction Manual
Prestige 964
Cable Router
User's Guide
Ver 3.60.08
December, 2003

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Summary of Contents for ZyXEL Communications Prestige 964

  • Page 1 Prestige 964 Cable Router User's Guide Ver 3.60.08 December, 2003...

  • Page 3: Copyright

    The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation.

  • Page 4: Federal Communications Commission (Fcc) Interference Statement

    Prestige 964 Cable Router Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations.

  • Page 5: Information For Canadian Users

    Prestige 964 Cable Router Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.

  • Page 6: Zyxel Limited Warranty

    Prestige 964 Cable Router ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon...

  • Page 7: Customer Support

    +86-21-58873316 +49-2405-6909-0 www.zyxel.de 0180-5213247 Tech Support hotline 0180-5099935 RMA/Repair hotline +49-2405-6909-99 ftp.europe.zyxel.com Prestige 964 Cable Router Regular Mail ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, HsinChu, Taiwan. ZyGATE Communications, Inc., 2F, No.48, Lung-Chin Road, Lung-Tan, Taoyuan, Taiwan.

  • Page 8: Table Of Contents

    1.3.1 Bridge Mode...1-2 1.3.2 IP Sharing Mode ...1-2 1.3.3 Static IP Mode...1-2 Key Features of the Prestige 964...1-3 Product Specifications...1-4 Chapter 2 Hardware Installation and Initial Setup... 2-1 Front Panel LEDs and Back Panel Ports ...2-1 Additional Installation Requirements...2-3 2.2.1 Setting up Your Windows 95/98/Me Computer...2-3...

  • Page 9: Table Of Contents

    Web Management – Advanced: Port Triggers...3-10 Chapter 4 Troubleshooting... 4-1 Problems with Cable Connection ...4-1 Problems with Internet Access ...4-1 Appendix A Hardware Specifications ...A Appendix B Important Safety Instructions ...C Glossary of Terms... E Index...O Table of Contents Prestige 964 Cable Router...

  • Page 10: List Of Figures

    Prestige 964 Cable Router List of Figures Figure 1-1 Prestige 964 Operation Mode ... 1-2 Figure 2-1 Prestige 964 front panel... 2-1 Figure 2-2 Prestige Rear Panel and Connections... 2-2 Figure 3-1 Web Management - User Login Page ... 3-1 Figure 3-2 Web Management - Status...
  • Page 11 Table 1-1 DOCSIS Specifications... 1-4 Table 1-2 EuroDOCSIS Specifications ... 1-4 Table 1-3 General Specifications ... 1-5 Table 2-1 Prestige 964 LED Functions... 2-1 Table 2-2 Prestige factory default ... 2-5 Table 3-1 Web Management – Advanced: Options... 3-5 Table 4-1 Troubleshooting Cable Connection... 4-1 Table 4-2 Troubleshooting Internet Access...

  • Page 12: Preface

    Prestige 964 Cable Router About Your Cable Router Congratulations on your purchase of the Prestige 964 Cable Router. The Prestige is a broadband cable access modem integrated with IP routing functionality, USB interface, 5-port auto crossover 10/100M auto-negotiating switch and network management features. It is designed for: Home offices and small businesses with cable access service via Ethernet port as Internet access media.
  • Page 13 For brevity’s sake, we will use “e.g.” as a shorthand for “for instance” and “i.e.” for “that is” or “in other words” throughout this manual. The Prestige 964 may be referred to as the Prestige or the P964 in this user’s guide. Preface...

  • Page 15: Chapter 1 Getting To Know Your Prestige

    Internet sharing device, like a router. The Prestige 964 is equivalent to a cable modem plus a router. This is very suitable for SOHO and SME for Internet sharing.

  • Page 16: Bridge Mode

    Ethernet interface such that the end user can have a static assigned subnet. At the same time, the LAN users can also use private IP addresses to get on Internet. IP Sharing Static IP Mode Mode Figure 1-1 Prestige 964 Operation Mode Basic Static IP Static IP with Public DHCP Static IP with NAT Only...

  • Page 17: Key Features Of The Prestige 964

    Key Features of the Prestige 964 The following are the key features of the Prestige 964: DOCSIS/EuroDOCSIS compliant cable modem Provides interoperability with other DOCSIS compliant cable modems and cable headend equipment. Peak downstream signaling rates of 43 Mbps and upstream signaling rates of 30 Mbps Access the Internet with high performance network capability.

  • Page 18: Product Specifications

    TACACS+ server support The function allows access control to all interfaces for MSO to connect to TACACS+ server for telnet authentication. Product Specifications Table 1-1 Table 1-3 lists the Prestige 964 specifications. CLASS Operating Frequency Modulation Channel Width Input Impedance...

  • Page 19: Table 1-3 General Specifications

    Temperature: 0ºC to 40ºC (32ºF to 104ºF) (Please see NOTE) Humidity: 5 % to 90 % (non-condensing) 197(W) x 143(D) x 31(H) mm 7.76(W) x 5.63(D) x 1.22(H) inches 110/220V AC, 50~60 Hz Prestige 964 Cable Router FEATURES UPSTREAM 5 MHz ~ 65 MHz QPSK and 16 QAM...

  • Page 21: Chapter 2 Hardware Installation And Initial Setup

    Green Cable data DATA Green activity Hardware Installation Figure 2-1 Prestige 964 front panel Table 2-1 Prestige 964 LED Functions COLOR On: Power On Off: Power Off On (Green): System ready and running successfully On (Orange): System is loading the configuration...

  • Page 22: Figure 2-2 Prestige Rear Panel And Connections

    Prestige 964 Cable Router Cable link CABLE Green status The SYS LED is always GREEN while system is ready or rebooting. The SYS LED will become ORANGE when the system is loading its configuration. Don’t power off or reset your Prestige during the SYS LED is becoming ORANGE.

  • Page 23: Additional Installation Requirements

    7. Turn on your Prestige and restart your computer when prompted. Insert the Windows CD if prompted. Verifying TCP/IP Properties 1. Click Start and then Run. In the Run window, type "winipcfg" and then click OK to open the IP Hardware Installation Prestige 964 Cable Router...

  • Page 24: Setting Up Your Windows Nt/2000/Xp Computer

    Prestige 964 Cable Router Configuration window. 2. Select your network adapter. You should see your computer's IP address, subnet mask and default gateway. 2.2.2 Setting up Your Windows NT/2000/XP Computer Configuring TCP/IP 1. Click Start, Settings, Network and Dial-up Connections and right-click Local Area Connection or the connection you want to configure and click Properties.

  • Page 25: Factory Default Settings

    The first initialization process might take several minutes because it will scan for the proper downstream and upstream channels. When the P964 is ready, it will memorize the channel attributes. If Hardware Installation Table 2-2 Prestige factory default Settings 192.168.1.1 255.255.255.0 192.168.1.33 – 192.168.1.64 user 1234 Prestige 964 Cable Router...

  • Page 26: Network Configuration Of Your Computer

    Prestige 964 Cable Router you power cycle the P964, the next connection process will be faster. Network Configuration of Your Computer You must have a network interface card installed on your computer and configure the TCP/IP protocol stack properly. For Windows® 95/98/NT/2000, please configure your computer as a DHCP client. The IP address identifies the computer on the network and enables the headend CMTS to route data to and from your computer.

  • Page 27: Chapter 3 Web Based Management

    Prestige 964 Cable Router Chapter 3 Web Based Management This chapter describes the web based management & configuration interface. Introduction The Prestige cable router provides users to configure LAN settings including DHCP server IP, netmask, DHCP clients’ start IP address and the number of CPEs. To configure the LAN setting, users use a PC to browse the LAN IP of the cable router.

  • Page 28: Figure 3-2 Web Management - Status

    Prestige 964 Cable Router There are three tags “Status”, “Basic”, and “Advanced” as shown in in the web management interface of Prestige. The “Status” tag will show the connection status and software information. “Basic” and “Advanced” tags are for the configuration to LAN interface.

  • Page 29: Basic Page

    DHCP’s starting IP, and the number of CPEs. User even can set lease time for the CPEs. But to update these above settings may prevent users from accessing Internet. Do not update it unless you can handle it. Web Based Management Figure 3-3 Web Management - Basic Prestige 964 Cable Router...

  • Page 30: Advanced Page

    Prestige 964 Cable Router Advanced Page The “Advanced” is a more powerful tool to set more advanced features for the Prestige 964 cable router. When click the “Advanced” tag, the following page “Advanced- Options” is shown. Figure 3-4 Web Management – Advanced: Options...

  • Page 31: Web Management - Advanced: Options

    Do not response to some ICMP’s probing packets, e.g. ping, traceroute and etc. Allow users to execute IPSec VPN client in the workstations Allow users to execute PPTP client in the workstations Allows users to enable or disable multicast IGMP protocol Prestige 964 Cable Router Description...

  • Page 32: Figure 3-5 Web Management - Advanced: Ip Filtering

    Prestige 964 Cable Router Figure 3-5 Web Management – Advanced: IP Filtering Users can block specific CPEs to access the Internet. For example, there is a CPE whose IP is 192.168.10.20, users can set it in the above screen and click “apply”. The CPE will no more can access the Internet.

  • Page 33: Web Management - Advanced: Mac Filtering

    Prestige 964 Cable Router 3.3.3 Web Management – Advanced: MAC Filtering “MAC Filtering” allows configuration of MAC address filters in order to block Internet traffic to specific network devices on the LAN. Click “MAC Filtering” icon, the screen is displayed.

  • Page 34: Web Management - Advanced: Port Filtering

    Prestige 964 Cable Router 3.3.4 Web Management – Advanced: Port Filtering “Port Filtering” allows configuration of port filters in order to block specific Internet services to all devices on the LAN. Click “Port Filtering” icon, the screen is displayed. Figure 3-7 Web Management – Advanced: Port Filtering The “Port Filtering”...

  • Page 35: Web Management - Advanced: Forwarding

    Prestige 964 Cable Router 3.3.5 Web Management – Advanced: Forwarding The “Forwarding” page allows for incoming requests on specific port numbers to reach web servers, FTP servers, mail servers, etc. so they can be accessible from the public Internet. Click “Forwarding” icon, the screen is displayed.

  • Page 36: Web Management - Advanced: Port Triggers

    Prestige 964 Cable Router 3.3.6 Web Management – Advanced: Port Triggers This “Port Triggers” function allows configuration of dynamic triggers to specific devices on the LAN. This allows for special applications that require specific port numbers with bi-directional traffic to function properly.

  • Page 37: Chapter 4 Troubleshooting

    Check your TCP/IP parameters and verify that you have installed TCP/IP properly. If the problem persists, call your cable service provider to verify that their service is two-way and DOCSIS/EuroDOCSIS-compliant. Troubleshooting Prestige 964 Cable Router Troubleshooting CORRECTIVE ACTION CORRECTIVE ACTION...
  • Page 38 Prestige 964 Cable Router All of the LEDs look If the LEDs are right, then your cable router is operating properly. Try shutting right, but I still cannot down, powering off your computer and then turning it on again. This will cause access the Internet.

  • Page 39: Appendix A Hardware Specifications

    10/100Mbit Half / Full Auto-negotiation and Auto MDI/MDI-X USB 1.1 Crossover (Adapter) (Switch) OTD + IRD + OTD - IRD - IRD + OTD + IRD - OTD - Prestige 964 Cable Router Appendix A (Switch) IRD + IRD - OTD -...

  • Page 41: Appendix B Important Safety Instructions

    Never touch uninsulated wires or terminals unless the line has been disconnected at the network interface. Use caution when installing or modifying lines during an electrical storm. There is a remote risk of electric shock from lightning. Safety Instructions Important Safety Instructions Prestige 964 Cable Router Appendix B...

  • Page 43: Glossary Of Terms

    A specific frequency and bandwidth combination. In the present context, it means TV channels Channel for television services and downstream data for cable modems. CHAP Challenge Handshake Authentication Protocol is an alternative protocol that avoids sending passwords over the wire by using a challenge/response technique. Glossary Prestige 964 Cable Router Glossary of Terms...
  • Page 44 Prestige 944S Cable Sharing Gateway with 4-port Switch Cipher Text Text that has been scrambled or encrypted so that it cannot be read without deciphering it. See Encryption Client A software program that is used to contact and obtain data from a Server software program on another computer.
  • Page 45 Firewall A hardware or software "wall" that restricts access in and out of a network. Firewalls are most often used to separate an internal LAN or WAN from the Internet. Glossary Prestige 964 Cable Router...
  • Page 46 Prestige 944S Cable Sharing Gateway with 4-port Switch Flash memory The nonvolatile storage that can be electrically erased and reprogrammed so that data can be stored, booted, and rewritten as necessary. File Transfer Protocol is an Internet file transfer service that operates on the Internet and over TCP/IP networks.
  • Page 47 IP address known within another network - see also SUA. NDIS Network Driver Interface Specification is a Windows specification for how communication protocol programs (such as TCP/IP) and network device drivers should communicate with each other. Glossary Prestige 964 Cable Router...
  • Page 48 Prestige 944S Cable Sharing Gateway with 4-port Switch NetBIOS Network Basic Input / Output System. NetBIOS is an extension of the DOS BIOS that enables a PC to connect to and communicate with a LAN. Network Any time you connect 2 or more computers together so that they can share resources, you have a computer network.
  • Page 49 An RFC (Request for Comments) is an Internet formal document or standard that is the result of committee drafting and subsequent review by interested parties. Some RFCs are informational in nature. Of those that are intended to become Internet standards, the final version of the RFC Glossary Prestige 964 Cable Router...
  • Page 50 Prestige 944S Cable Sharing Gateway with 4-port Switch becomes the standard and no further comments or changes are permitted. Change can occur, however, through subsequent RFCs. Routing Information Protocol is an interior or intra-domain routing protocol that uses the distance-vector routing algorithms. RIP is used on the Internet and is common in the NetWare environment as a method for exchanging routing information between routers.
  • Page 51 Virtual Private Network. These networks use public connections (such as the Internet) to transfer information. That information is usually encrypted for security purposes. Vulnerability Point where a system can be attacked. Wide Area Network s link geographically dispersed offices in other cities or around the globe. Glossary Prestige 964 Cable Router...
  • Page 52 Prestige 944S Cable Sharing Gateway with 4-port Switch Just about any long-distance communication medium can serve as a WAN link, including switched and permanent telephone circuits, terrestrial radio systems, and satellite systems. War Dialer A program that automatically dials phone numbers looking for computers on the other end. They catalog numbers so that hackers can call back and try to break in.

  • Page 53: Index

    Safety Instructions, C Server, F, K, L SNMP ( Simple Network Management Protocol), Software Remotely Upgradeable, 1-3 Support Disk, xii TCP, 1-3 TCP/IP, E, H, I, L, M Temperature, 1-5 TFTP, 1-3 upstream signaling rates, 1-3 Prestige 964 Cable Router Index...

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