ZyXEL Communications ZyXEL ZyWALL 2 Quick Start Manual page 10

PROBLEM
Cannot get a The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.
WAN IP address
Find out the verification method used by your ISP and configure the corresponding fields.
from the ISP.
If the ISP checks the WAN MAC address, you should clone the MAC address from a LAN computer.
Click WAN and then the MAC tab, select Spoof this Computer's MAC address - IP Address and
enter the IP address of the computer on the LAN whose MAC address you are cloning.
If the ISP checks the host name, enter your computer's name (refer to the Wizard Setup section in the
User's Guide) in the System Name field in the first screen of the WIZARD.
If the ISP checks the user ID, click WAN and then the ISP tab. Check your service type, user name,
and password.
Cannot access Check the ZyWALL's connection to the cable/DSL device.
the Internet.
Check whether your cable/DSL device requires a crossover or straight-through cable.
Click WAN to verify your settings.
ZyWALL 2
CORRECTIVE ACTION
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