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• Your modem may not have connected to your Internet service. Turn off the
modem, then turn it back on and wait a few minutes for the browser to work.
Check your connections.
• Verify that the modem is connected to a jack with ADSL service. Also, make
sure there isn't a phone filter between the modem and the wall jack that the
modem is connected to.
• Your phone cord may be defective. Try a different phone cord.
We encourage you to register your product and to notice the many support options
available from Zoom.
Please go to www.zoom.com and select Technical Support. From here you
can register your modem and/or contact our technical support experts
and/or use our intelligent database SmartFacts
information.
If you choose to call a Zoom technician, the appropriate number depends on
your country:
US: (617) 753-0961
UK: 0870 720 0090
Portugal: +35 1221451012
Spain: +34 911516304
Switzerland: +41 435000369
If You Need Help
tm
and/or get warranty
3
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