Zoom ADSL X5 Firmware Upgrade

02/12/2009 v3.0.0
Firmware Version 3.0.0 for Zoom ADSL X5 Model 5654A
This firmware is only compatible with the Zoom ADSL X5 Model 5654A. You have a 5654 "A"
model version if the bottom barcode label contains 5654-xx-xxAF.
Please read through these steps before proceeding.
Important Notes
This firmware upgrade consists of a batch file program that requires a Windows computer.
•
This computer must be connected directly to the Zoom ADSL X5 modem with an Ethernet
cable.
The modem must be reset to factory default settings as part of the upgrade process. For this
•
reason, please take note of the modem's Basic Setup settings as well as any configurations
you have made on the Advance Setup pages. You will need to re-enter your settings
manually after the modem has been upgraded.
How to Apply the Firmware Upgrade
1 1 1 1
Connect a Windows computer directly into one of the X5's ETHERNET ports. (Note: Do not
attempt to carry out the firmware upgrade over a USB connection or through another router
or network device!)
2 2 2 2
Unplug the DSL line from the back of the X5. Also unplug any USB cable and any other
Ethernet cables except the one for the computer on which you will be upgrading from.
3 3 3 3
You must perform a hard factory reset on the modem:
a a a a Make sure the modem is powered on and then, using a straightened paperclip or similar
object, press and hold the modem's RESET button for 5 seconds.
b b b b This reset will take about 30 seconds to complete. The modem's ETHERNET and DSL
lights will turn off briefly. Please wait until the DSL light starts to blink again.
4 4 4 4
Close all running programs, including any instant messaging applications.
5 5 5 5
We recommend turning off any anti-virus software and firewall or Internet security software
running on your computer. These programs could interfere with the firmware batch file.
6 6 6 6
If you are using Windows Vista, make sure that you have turned on the Telnet Client:
From the Start menu, select Control Panel → Programs and Features.
a a a a
b b b b In Programs and Features, in the Tasks pane (left column), click Turn Windows
features on or off.
c c c c If a User Account Control message appears, click Allow.
In the Windows Features dialog box, select Telnet Client, click OK, and wait while the
d d d d
feature is configured.
e e e e In the Uninstall or Change a Program window, click the Close box to exit.
7 7 7 7
Open the 5654A_300 folder, the X5-Upgrade folder, and then double-click the update (or
update.bat) icon. A command prompt window appears saying "Beginning upgrade..."