Troubleshooting; Cannot Read The Authentication Card; Read Confirmation; Cannot Open Web Config - Epson WF-R8590 Series Hardware Setup Manual

Hardware Setup Guide

Troubleshooting

Cannot read the authentication card

Check the following.
❏ Check if the authentication device is connected to the MFD correctly. The authentication device should be
connected to the service port on the back of the MFD. It will not work if it is connected to an EXT port in the
front.
❏ Check that the authentication device and the authentication card are certified. Contact your dealer for
information on supported authentication devices and cards.

Read confirmation

You can check that authentication cards can be read in Web Config.
A
On a computer, open your web browser, and then open the MFD's Web Config by entering "http://
<epson-device-IP>".
B
Navigate to System Settings, and then select Card Reader.
C
Hold the authentication card over the authentication device.
D
Click Check.
The results of the connection test are displayed.

Cannot open Web Config

Check the following.
❏ IP address of the MFD
Check that the IP address entered for the MFD is correct. You can check the IP address from the control panel, by
running a network diagnosis, and from the status sheet. See the manual supplied with the MFD for more details.
❏ MFD network connection status
Perform network diagnosis to check that the MFD is connected to the network. See the manual supplied withe the
MFD for more details.
Troubleshooting
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