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User manual
3.10
Troubleshooting
Problem
How to troubleshoot
•
Example: routing a non-scrambled service to a working
scrambler should not give an error.
IF however there is an error...........
Is system setup done correct ?
•
When you troubleshoot
•
Correct information ?
•
Scrambler configured correct ?
Troubleshoot in TDX
•
When troubleshooting the TDX make sure the following
•
To enable a Simulcrypt scrambled service, the user must
Solution
✓
it might be scrambler not connecting to CAS system
✓
it might be CAS server settings wrong entered in TDX
admin window.
it might be wrong values added in Simulcrypt
✓
configuration or the like
✓
make sure TDX and CAS system are in the same LAN
✓
make sure you have entered correct information in the
CAS server settings, in the TDX admin window
✓
make sure TDX headend scrambler information has been
configured correct
install one or more modules with Simulcrypt
✓
✓
install proper license for Simulcrypt in the TDX
✓
configure CAS ID and address information per TDX
system
✓
connect and configure a CAS server
Select a scrambler, ie. a Simulcrypt enabled output
✓
module
✓
configure CAS parameters for scrambling the service
map the scrambled service to outputs via the TDX pool
✓
15
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