Solving Audio Problems; Sound Cuts In And Out; Sound Does Not Come Out Of The Speaker Or Headphones; Computer Appears To Be Locked Up While Recording Audio - HP ProDesk 400 G7 SFF Maintenance And Service Manual

Solving audio problems

If the computer has audio features and you encounter audio problems, see the common causes and solutions
listed in these tables.

Sound cuts in and out

Use this information to troubleshoot the computer.
Cause
Processor resources are being used by other open applications.

Sound does not come out of the speaker or headphones

Use this information to troubleshoot the computer.
Cause
Software volume control is turned down or muted.
Audio is hidden in Computer Setup.
The external speakers are not turned on.
Headphones or devices connected to the line-out connector mute
the internal speaker.
Computer is in the Sleep state.
Internal speaker is disabled in Computer Setup.
Some applications can select which audio output device is used.
The operating system controls might be set to use a different audio
device as the default output device than what is expected.

Computer appears to be locked up while recording audio

Use this information to troubleshoot the computer.
Cause
The hard disk might be full.
ENWW
Solution
Shut down all open processor-intensive applications.
Solution
Double-click the Speaker icon on the taskbar, be sure that Mute is
not selected, and use the volume slider to adjust the volume. You
can perform this action with the touch-sensitive buttons on the
front of the computer.
Enable the audio in Computer Setup: Advanced > Built-in Device
Options.
Turn on the external speakers.
Turn on and use headphones or external speakers, if connected, or
disconnect headphones or external speakers.
Press the power button to resume from the Sleep state. When
attempting to resume from the Sleep state, do not hold down the
power button for more than 4 seconds. Otherwise, the computer
will shut down, and you will lose any unsaved data.
Enable the internal speaker in Computer Setup. Select Advanced >
Built-in Device Options.
Be sure that the application has selected the correct audio device.
Set the operating system to use the correct audio device.
Solution
Before recording, be sure that there is enough free space on the
hard disk. You can also try recording the audio file in a compressed
format.
Solving audio problems 59