HP ProDesk 400 G7 SFF Maintenance And Service Manual page 102

Table 7-1 POST numeric codes and text messages (continued)
Control panel message
2212-USB Key Provisioning failure writing to
device
2217-ME Firmware Version request failure
2218-ME Firmware Version should be
updated
2219-USB Key Provisioning file has invalid
header identifier
2220-USB Key Provisioning file has
mismatch version
94 Chapter 7 POST error messages
Description
USB device used for USB key provisioning
will not allow BIOS to update provision file
properly.
ME firmware does not properly respond to
BIOS query for version information.
ME firmware must be updated to match
current functionality contained in the
system BIOS.
Provisioning file contained on the USB key
has been corrupted or is not a valid version
for the current ME firmware.
Provisioning file contained on the USB key is
not a valid version for the current ME
firmware.
Recommended action
Diagnostics when booting the
computer.
2. Apply hard drive firmware patch if
applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard
drive.
1. Try a different USB key device for
provisioning.
2. If the error persists, update to the
latest BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
1. Reboot the computer.
2. If the error persists, update to the
latest BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
1. Update to the latest ME firmware
version.
2. If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
3. If the error still persists, replace the
system board.
1. Recreate the provisioning file using
third-party management console
software.
2. If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
Otherwise, update the ME firmware
version.
3. If the error still persists, replace the
system board.
1. Reboot the computer.
2. If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
Otherwise, update the ME firmware
version.
3. If the error still persists, replace the
system board.
ENWW