Troubleshooting Table; Field Upgrades - Emerson Rosemount 5600 Series Reference Manual

Maintenance and Troubleshooting
March 2020
6.3.1

Troubleshooting table

Table 6-1
Symptoms
No level reading
Incorrect level reading
Serial communication
failure
Display Panel window is
blank
Poor Display Panel
contrast
6.3.2

Field upgrades

Labeling
Each radar transmitter is labeled individually, so it is imperative that the approval codes on each label
match exactly during upgrade. The label on the radar transmitter reflects the replacement model code
for reordering an assembled unit. The housing labeling will only reflect the approvals and
communication protocol of the housing.
Figure 6-1. Example of the Rosemount 5600 Transmitter Head Label and Antenna Label
90
provides summarized troubleshooting suggestions for the most common operating problems.
Action
Check the power supply.
Check the cables for serial data communication.
Check the transmitter calibration.
Check that the transmitter has not locked on an interfering object.
Check that the mechanical installation is correct.
Check the COM port setting in the Radar Master program (See
Check the serial communication address.
Check the cable connections and that the correct cables are used.
Check the power supply.
Press the two right-hand buttons to increase the LCD contrast.
Antenna label
Reference Manual
00809-0100-4024, Rev CA
page 91).
Maintenance and Troubleshooting