Xerox AltaLink B81 Series User Manual page 290

Troubleshooting
Probable Causes
The paper is moist from humidity.
Too much static electricity is present.
Using unsupported paper.
Humidity is too high for coated paper.
J J a a m m s s i i n n t t h h e e D D o o c c u u m m e e n n t t F F e e e e d d e e r r
Probable Causes
Unsupported paper of the wrong size, thickness, or
type.
Originals are torn, previously stapled, bent, or folded.
The documents loaded in the document feeder
exceed the maximum capacity allowed.
Improperly adjusted document feeder guides.
290 Xerox ® AltaLink
User Guide
® B81XX Series Multifunction Printer
Solutions
Remove the paper from the tray, and replace it with
new dry paper.
• Try a new ream of paper.
• Do not fan transparencies before loading in tray.
Use only Xerox approved paper. For details, refer to
Supported Paper.
Feed paper one sheet at a time.
Solutions
Use only Xerox-approved paper. For details, see
Supported Paper.
Ensure that the originals are not torn, bent, or folded.
If previously stapled, remove all staples and separate
the sheets by fanning them.
Place fewer documents in the document feeder.
Adjust the paper guides to fit snugly against the
paper loaded in the document feeder.