Konftel 800 User Manual
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Konftel 800 User Manual

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K O N F T E L . C O M
User Guide
Konftel 800
E N G L I S H

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Summary of Contents for Konftel 800

  • Page 1 K O N F T E L . C O M User Guide Konftel 800 E N G L I S H...
  • Page 2 Konftel AB hereby declares that this conference phone is in conformity with all the essential requirements and other relevant provisions of Directive 1999/5/EC. Please visit www.konftel.com to view the complete declaration of conformity. Warning! Do not expose the Konftel 800 to water or moisture.

  • Page 3: Table Of Contents

    Table of contents Introduction Configuration of Konftel 800......26 Viewing the IP address......... 26 Purpose............5 Change history..........5 Setting the password for Konftel 800....26 Changing the password........ 27 Overview Logging in to the web interface of Phone overview..........6 Konftel 800..........27 Safety guidelines..........
  • Page 4 Table of contents Expansion of the phone coverage....47 Arranging a daisy chain........ 48 Defining the mode of the phone....48 Disabling the daisy chain mode....49 Upgrading Smart Expansion Microphone..49 Maintenance Device status..........51 Viewing the phone status......52 Licenses............52 Viewing licenses...........

  • Page 5: Introduction

    INTRODUCTION PURPOSE This document describes the procedures for using Konftel 800 and is intended for the end users. CHANGE HISTORY Issue Date Summary of changes Release August 2020 • Added new section Sleep mode on page 16. 1.0.2 • Added new section...

  • Page 6: Overview

    OVERVIEW PHONE OVERVIEW Konftel 800 is a SIP conference phone that you can use to make calls and hold conferences with a great audio quality. It provides an improved user experience and ensures an easier connection to audio conference bridges. The phone is based on a multi-connectivity platform to leverage the “Bring your own device”...
  • Page 7 TV sets, radios, computers, and microwave ovens to avoid interference. In case Konftel 800 and the corresponding accessories are damaged, the device does not operate normally or exhibits a distinct change in performance, refer for servicing to the qualified service personnel.

  • Page 8: Physical Layout

    OVERVIEW PHYSICAL LAYOUT Figure 1: Front view of Konftel 800 The following table lists the buttons and the other elements of Konftel 800. Callout number Description Mute buttons Volume down button...

  • Page 9: Connection Layout

    OVERVIEW Callout number Description Volume up button NFC tag Touch screen LED status indicators CONNECTION LAYOUT Figure 2: Connection layout of Konftel 800 The following table lists the sockets and ports available on Konftel 800 for connection.

  • Page 10: Dimensions

    Description PoE/Ethernet connection socket USB Type A Micro-USB Type B Audio expansion ports Kensington® security lock port NFC tag for Bluetooth DIMENSIONS The following table shows the dimensions of Konftel 800. Parameter Dimension Width 326.41 mm Length 369.87 mm Height 74.7 mm...
  • Page 11 • . You can view the incoming, outgoing and Direction missed calls. To access the Konftel Unite settings. Unite To dial phone numbers and codes for telephone Call operations or Konftel Unite connection. To check and configure the settings from the phone.
  • Page 12 OVERVIEW Icon Name Description To indicate the phone on-hook status and end a call. Hang Up To show an incoming call. Incoming To show an outgoing call. Outgoing To indicate a missed call. Missed To put a call on hold or to indicate that a call is on hold. Hold Hold To arrange a conference call.
  • Page 13 To move to the sections above. Arrow Up To return to the previous page. Arrow Left To move to subsections of a section. Arrow Right To indicate an active USB connection. Connected Konftel Unite To show the connection of the phone to Konftel Unite. connected...

  • Page 14: Led Status Indicators

    OVERVIEW Icon Name Description To indicate that the phone is in a daisy chain mode. Daisy Chain Mode To show that the phone is loading the new version of Loading the firmware. To show that the LDAP external phone book is Contacts available.

  • Page 15: Specifications

    Bluetooth Classic • Daisy Chain (audio) ports (6-pin RJ-type) Screen Graphical touch screen with a resolution of approximately 480 x 800 and size of 4.3” Acoustics • 3 symmetrically placed MEMS microphones • Full range speaker in the sealed enclosure Music •...

  • Page 16: Sleep Mode

    AppStore and Google Play SLEEP MODE Konftel 800 supports the sleep mode feature, which saves power by turning the screen off after a specified period of inactivity. By default, the sleep mode is in disabled state. The phone administrator can enable the sleep mode and configure the time-out value.

  • Page 17: Telephony Operations

    TELEPHONY OPERATIONS REGULAR PHONE CALLS You can make and manage regular phone calls with Konftel 800. Regular call is a traditional telephony option when two persons are speaking over the phone. Konftel 800 supports the following regular phone call operations: •...

  • Page 18: Answering A Call While On Another Call

    : To ignore the second call, and continue the first call. Hang Up Go on with the call. Konftel 800 stops ringing. Muting and unmuting the microphone during a call Use this procedure to mute the microphone during a call.

  • Page 19: Redialing A Number

    The phone dials the selected number. CONFERENCE CALLS You can make and manage conference calls with Konftel 800. Conference call is a telephony option when at least three persons are speaking over the phone. These conference calls are conference calls generated by Konftel 800 (the built-in audio conference bridge).

  • Page 20: Adding A Participant To A Conference Call

    TELEPHONY OPERATIONS Dial the number of the first person that you want to include in the conference call. When the person answers, tap Add Participant The phone displays the screen. Add Participant Dial the number of the second person that you want to include in the conference call.

  • Page 21: Talking To A Participant Of A Conference Call Privately

    TELEPHONY OPERATIONS The phone shows the participant and the list of actions, which you can do during an ongoing conference call. Tap the icon to put the participant on hold. On Hold The phone activates the icon to demonstrate the procedure is On Hold complete.

  • Page 22: Bluetooth Calls

    BLUETOOTH CALLS You can use Konftel 800 to handle the phone calls coming to your mobile device. This functionality is available when you pair the phone with your mobile device and the two devices are in a connected state.

  • Page 23: Handling Incoming Bluetooth Calls

    36 Handling incoming Bluetooth calls You can use Konftel 800 to handle calls coming to your mobile device if the two devices are in a paired and connected state. When you receive an incoming call on your mobile device, the LEDs on Konftel 800 start flashing green, the phone rings and displays the caller ID and the following message: Incoming Call.

  • Page 24: Phone Book

    The administrator must activate and configure the LDAP feature for Konftel 800 to make your phone book available. Searching for a contact Use this procedure to search for a contact from your phone book with Konftel 800. On the phone screen, tap the icon.

  • Page 25: Viewing A Contact Card

    The phone starts dialing the contact number. Viewing a contact card Use this procedure to view a contact card from your phone book with Konftel 800. Conduct the contact search procedure and get the hits for your search request. Click a contact from the list on the screen.

  • Page 26: Settings Configuration And Management

    Viewing the IP address Use this procedure to view the IP address of your Konftel 800. You can use this address to log into the web interface of the conference phone and manage the settings in the device through the web browser.

  • Page 27: Changing The Password

    The phone changes the password and reboots. Logging in to the web interface of Konftel 800 Use this procedure to log in to the web interface of your Konftel 800. You can access the web interface only if you set the administrator password for your phone.

  • Page 28: Logging Out From Konftel 800

    Setting the password for Konftel 800 on page 26 Logging out from Konftel 800 Use this procedure to log out from the web server of your Konftel 800 from your web browser. You must be logged in to the web interface of your conference phone.

  • Page 29: Configuring The Basic Settings On The Phone

    Choose the parameter that you want to configure and proceed to the options available. Click Save Basic settings description The following are the basic settings of Konftel 800 available through the web interface in the tab or on the phone in Basic Settings > Phone Settings >...
  • Page 30 • Portuguese • Dutch • Simplified Chinese The characters on the Konftel 800 keyboard match the selected language for all languages except Simplified Chinese. For Simplified Chinese, Konftel 800 uses English keyboard layout. To change the administrator password. Security You can configure this parameter if you logged in with the administrator password.
  • Page 31 System Logs Webapp Debug You can use this function only through the web interface. To choose a mode, in which your Konftel 800 operates in Daisy Chain case of a daisy chain arrangement. The options are: • . This is the default setting.
  • Page 32 SETTINGS CONFIGURATION AND MANAGEMENT Name Description To specify the NTP server when NTP is enabled. By default NTP Server the phone uses the following NTP server: 0.pool.ntp.org. You can configure this parameter if you logged in with the administrator password. To set the current date.
  • Page 33 SETTINGS CONFIGURATION AND MANAGEMENT Name Description To enable or disable the Daylight Saving Time (DST) mode Geo Timezone based on the selected geographical timezone. (auto DST) By default, DST is disabled. You can use this function only through the web interface.

  • Page 34: Connectivity

    CONNECTIVITY CONNECTION TO OTHER DEVICES Konftel 800 is based on a multi-connectivity platform and can be connected to a personal computer, a deskphone, and mobile devices. You can connect Konftel 800 to other Bluetooth devices by establishing Bluetooth LE or Bluetooth Classic connection between the phone and any such device. The NFC tag ensures easy pairing and quick reconnection between Konftel 800 and a mobile device with Konftel Unite application installed.

  • Page 35: Managing Voip Calls Through A Pc

    Turn on the PC. • Connect Konftel 800 with the USB receptacle to the PC. • Select Konftel 800 as the audio device in the computer settings. • Run the VoIP software. In the VoIP software, select the contact to call.

  • Page 36: Pairing And Connecting Bluetooth Devices

    You cannot use Bluetooth LE and Bluetooth Classic connection simultaneously. If you connect Konftel 800 to a Bluetooth device, you cannot connect it to a mobile device with the Konftel Unite application until you end the connection to the Bluetooth device.

  • Page 37: Connection Between Paired Bluetooth Devices

    Disconnected and then stops displaying the Bluetooth icon. Reconnection You can reconnect your Bluetooth device to Konftel 800 if the two devices are in a paired state. You can reconnect Konftel 800 to the paired Bluetooth device only from the paired Bluetooth device.

  • Page 38: Disconnecting Bluetooth Devices

    Disconnecting Bluetooth devices You can disconnect Konftel 800 from your Bluetooth device. When you end the connection between Konftel 800 and your Bluetooth device, the two devices remain in the paired state. Disconnecting the devices using this procedure does not affect the connection to Konftel Unite.

  • Page 39: Bridge Connection

    Konftel 800 supports bridging all connected devices within the external dial-in conference calls. You can connect Konftel 800 to SIP server using Ethernet and also connect Konftel 800 to a laptop, a deskphone or a PC using USB. Konftel 800 can bridge all these connections together into a combined call.

  • Page 40: Phone Management Application

    PHONE MANAGEMENT APPLICATION KONFTEL UNITE You can manage your Konftel 800 from a mobile phone or a tablet if you have Konftel Unite installed on the device. You can download and install Konftel Unite free from App Store and Google Play like any other application. You can use the NFC tag to easily start downloading the application.

  • Page 41: Disconnecting Devices

    PHONE MANAGEMENT APPLICATION • If your mobile device does not display Konftel 800 you want to connect, tap and then tap the connection symbol in the upper left corner of your Skip mobile device screen. The mobile device displays the list of available conference phones.

  • Page 42: Deleting Pairing

    Checking the calendar and scheduled events Use this procedure to check your calendar on your mobile device with Konftel Unite installed. Then you can arrange calls with the paired Konftel 800 and Konftel Unite. You must allow your mobile device with Konftel Unite to connect to your calendar and agenda.

  • Page 43: Participating In A Conference Call From The Calendar

    Starting an unscheduled call Use this procedure to start a call that is not scheduled in the calendar. You will have complete control over Konftel 800 during the call from your mobile device with Konftel Unite installed. Ensure that Konftel 800 is paired with Konftel Unite.

  • Page 44: Managing Contacts

    Run Konftel Unite on your mobile device. Optional: Connect to Konftel 800. The phone displays a connection symbol on the screen. and proceed with configuration. Settings Konftel Unite settings You can set the following parameters for Konftel 800 from the Konftel Unite interface:...
  • Page 45 PHONE MANAGEMENT APPLICATION Name Description To enable or disable the connection to Konftel 800. The Connection options are: • On: The default option. • Off: To use Konftel Unite without connection to any Konftel 800. You can use the conferencing application from your mobile device within your mobile phone subscription.
  • Page 46 PHONE MANAGEMENT APPLICATION Name Description To share information about Konftel Unite with a person that Tell a colleague you want. You can do it by using an email application. After you confirm that Konftel Unite can access your email application, you see a message created. Along with the...

  • Page 47: Features And Accessories

    800 or connect Smart Mic expansion microphones. The maximum number of devices connected in a daisy chain is 3. One Konftel 800 phone acts as a central device (a “master”) and one or two other units act as expansion devices (“slaves”).

  • Page 48: Arranging A Daisy Chain

    5 W. Arranging a daisy chain Use this procedure to arrange a daisy chain of one master Konftel 800 phone and one or two slave conference phones or expansion microphones. If you arrange the daisy chain made of several conference phones, prepare the connection cables.

  • Page 49: Disabling The Daisy Chain Mode

    FEATURES AND ACCESSORIES b) In , select the required mode from the drop-down list. Daisy Chain Mode The options are: • . This is the default mode. Master • Slave c) Click Save The slave unit displays the icon and the following message: Daisy Chain Mode Daisy Chain.
  • Page 50 FEATURES AND ACCESSORIES takes about 7 minutes. When the upgrade is completed, the microphone LEDs turn off. Check the microphone version by doing one of the following: • On the phone screen, tap Settings > Status • On the web interface, go to the tab.

  • Page 51: Maintenance

    MAINTENANCE DEVICE STATUS You can find the information about Konftel 800 status, including its current settings, through the web interface. This information can be useful for troubleshooting. The following table describes the type of the information available in each of the tab sections.

  • Page 52: Viewing The Phone Status

    Timezone You can not change settings in the tab. Status Viewing the phone status Use this procedure to view the status and settings of Konftel 800 through the web interface. Log in to the web interface. Select the tab. Status LICENSES Some parts of the phone software are subject to open source license agreements.

  • Page 53: Viewing Licenses

    . This is the simple copyleft Mozilla Public License (MPL) version 2.0. MPL v2.0 You can get the license information only through the web interface. Viewing licenses Use this procedure to view the status and settings of Konftel 800 through the web interface. Log in to the web interface. Select the tab.

  • Page 54: Index

    Index connection (continued) other devices application to manage the phone personal computer using Bluetooth basic settings connection layout basic settings configuration on the phone daisy chain Bluetooth arranging audio streaming cascading calls defining mode deleting pairing disabling mode disconnecting devices expansion microphones handling incoming calls master phone...
  • Page 55 INDEX settings configuration through the web interface password sleep mode changing Smart Mic setting upgrading phone book specifications making a call status searching for a contact viewing viewing a contact card phone management application calendar and scheduled events time and region settings conference call from the USB cable connection calendar...
  • Page 56 Konftel Conference phones and ® devices. The products are sold globally under the Konftel brand and our headquarter is based in Sweden. Read more about the company and our products at konftel.com. Konftel AB, Box 268, SE-901 06 Umeå, Sweden...

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