Troubleshooting - Westinghouse ePX2000 User Manual

Troubleshooting

If you have any questions regarding the product, please call customer service at 1-855-944-3571.
Problem
Unit will not turn on.
The unit is running but
there is no water flow.
Water is leaking where the
hose connects to the spray
gun.
The power washer turns
on for 2 seconds, shuts
off, and will not turn back
on. Is the unit defective?
Corrective Action
1. Make sure the power washer is OFF. Plug the electrical cord into a grounded 120 volt outlet
(no electrical extension cord should be used). If the electrical cord will not plug into your
outlet, your electrical outlet is not properly grounded and should not be used. Use another
electrical outlet.
2. Pull trigger on gun to ensure water flow.
3. If it is still not working, call Customer Service.
Note: When power switch is turned on, the power washer will turn on by itself for 1-2
seconds and shut off.
1. Check the water source. Unclog the spray tip on the lance. (See spray tip cleaning
instructions under "Cleaning Spray Tip".) Or, remove the lance and spray directly out of the
spray gun. This will indicate if the problem is with the lance.
1. Make sure there is an o-ring at the end of the metal tip of the hose. If no o-ring is
present, the connection between the hose and spray gun will leak. O-Ring replacements
are included in the package contents.
1. When the water is connected, the accessories are assembled properly, and the power
switch is turned on, the power washer may turn on for 1 - 2 seconds to prime the pump. It
automatically shuts off and waits for the spray gun trigger to be pressed. When the trigger
is pressed, water starts flowing through the pump. The water sensor in the pump detects
the moving water and automatically turns the power washer on.
2. Turn the power switch to 'Off', press the trigger on the spray gun so that you have a steady
stream of water. Continue pressing the trigger, open the spray gun and at the same time,
turn the power switch 'On'.
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