Xerox Phaser 860 User Manual page 58

All four color bars are missing in the test print
1. If needed, clean the Rapid Release Guide; see page 62 for
instructions.
2. If needed, clean the wiper blade on the maintenance drawer; see
page 65 for instructions.
3. Inspect the printer's paper-exit area for debris. If needed, clean the
exit rollers; see page 66 for instructions.
4. If needed, clean the printhead and print a test print.
a. Select Eliminate Light Stripes on the front panel (as
described on page 43) or on the Troubleshooting tab in the
driver.
b. Examine the test print.
c. If there is still a color band missing, repeat Steps a and b.
Repeat up to three times in a row, if necessary.
5. If the problem persists:
a. Turn off the printer for at least 4 hours.
b. When you turn on the printer, print the Diagnostic Pages
and, if necessary, select Eliminate Light Stripes.
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Phaser 860 Color Printer