Chapter 5. Resolving Installation Issues - Lenovo ThinkSystem SR150 Setup Manual

Chapter 5. Resolving installation issues

Use the information in this section to diagnose and resolve problems that you might encounter during the
initial installation and setup of your server.
• "Server does not power on" on page 69
• "The server immediately displays the POST Event Viewer when it is turned on" on page 69
• "Embedded hypervisor is not in the boot list" on page 69
• "Server cannot recognize a hard drive" on page 70
• "Displayed system memory less than installed physical memory" on page 71
• "A Lenovo optional device that was just installed does not work." on page 71
Server does not power on
Complete the following steps until the problem is resolved:
1. Check the event log for any events related to the server not powering on.
2. Check for any LEDs that are flashing amber.
3. Check the power LED on the system board.
4. Reseat the power supply.
5. Replace the power supply.
The server immediately displays the POST Event Viewer when it is turned on
Complete the following steps until the problem is solved.
1. Correct any errors that are indicated by the light path diagnostics LEDs.
2. Make sure that the server supports all the processors and that the processors match in speed and
cache size.
You can view processor details from system setup.
To determine if the processor is supported for the server, see
.
3. (Trained technician only) Make sure that processor 1 is seated correctly
4. (Trained technician only) Remove processor 2 and restart the server.
5. Replace the following components one at a time, in the order shown, restarting the server each time:
a. (Trained technician only) Processor
b. (Trained technician only) System board
Embedded hypervisor is not in the boot list
Complete the following steps until the problem is solved.
1. If the server has been installed, moved, or serviced recently, or if this is the first time the embedded
hypervisor is being used, make sure that the device is connected properly and that there is no physical
damage to the connectors.
2. See the documentation that comes with the optional embedded hypervisor flash device for setup and
configuration information.
3. Check
http://www.lenovo.com/us/en/serverproven/
supported for the server.
© Copyright Lenovo 2019
http://www.lenovo.com/us/en/serverproven/
to validate that the embedded hypervisor device is
69