Preparing To Call Technical Support; Locating The Serial Number And Product Number - HP EliteDisplay E24d G4 User Manual

Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
●

Locating the serial number and product number

The serial number and product number are located on a label under the front bezel of the monitor head. You
may need these numbers when contacting HP about the monitor.
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