White Rodgers SuperStat Pro SuperStat Pro Programmable Thermostat User Manual
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White Rodgers SuperStat Pro SuperStat Pro Programmable Thermostat User Manual

White rodgers user guide superstat pro programmable thermostat
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Summary of Contents for White Rodgers SuperStat Pro SuperStat Pro Programmable Thermostat

  • Page 1 ® SuperStat Programmable Thermostat User Guide...
  • Page 2 Copyright April 2008 Data, drawings, and other material contained herein are proprietary to Comverge, Inc., and may not be reproduced or duplicated in any form without the prior permission of Comverge, Inc. SuperStat is a registered trademark of Comverge, Inc. Thermostat manufactured in partnership with White-Rodgers.

  • Page 3: Table Of Contents

    Contents Getting Started with Your Thermostat...3 Overview...3 Thermostat Buttons ...4 Thermostat Display ...6 Selecting Heating or Cooling ...7 Setting the Current Day and Time ...9 Replacing the Batteries in Your Thermostat ...12 Resetting the FLTR Display ...14 Programming Your Thermostat ...15 Planning Your Program...16 Programming Heating and Cooling...18 Setting Holds ...22...
  • Page 4 Displaying Energy Price and Usage Information ...29 Energy Price, Estimated Bill, and Energy Usage Information...29 Viewing Energy Price, Estimated Bill, and Energy Usage Information ...30 Viewing Energy Price, Estimated Bill, and Energy Usage Information ...31 Troubleshooting Assistance Guide ...33 Index ...49 SuperStat Pro User Guide...

  • Page 5: Getting Started With Your Thermostat

    Getting Started with Your Thermostat Overview ® Your SuperStat Pro thermostat consists of two main parts: the cover and the keypad door (lower portion of thermostat front as shown below). You open the cover to access the buttons to operate and program the thermostat. Open the keypad door: •...

  • Page 6: Thermostat Buttons

    Thermostat Buttons • Cancels holds and returns system to programmed settings. • Exits programming and saves all settings. HOLD INFO Holds system at current Displays energy price, temperature setting until you estimated bill, and energy release by pressing RUN. usage information. Not used.
  • Page 7 PRGM SYSTEM Allows you to program Selects the mode in which you want the system to your thermostat operate: cooling, heating, auto-changeover, emergency heat (applies to heat pumps only), or OFF. DEVICE/MODE TIME/SET Toggles between COOL and Toggles between the period HEAT for programming.

  • Page 8: Thermostat Display

    Thermostat Display Message Area Indicates the current period of the day, AUX (if strip heat in heat-pump system is called), and displays energy price, estimated bill, and energy usage information. Time / Temperature Setpoint Display alternates between the current time and the current temperature setpoint.

  • Page 9: Selecting Heating Or Cooling

    Selecting Heating or Cooling Use the SYSTEM button to select your thermostat system mode. The possible system modes are: • Heating – Displays on the thermostat as HEAT. • Cooling – Displays on the thermostat as COOL. • Auto-changeover (see below) – Both HEAT and COOL icons are on. •...
  • Page 10 Selecting Heating or Cooling Quick Guide Description Press the SYSTEM button one or more times to select the desired mode. • • • Press one or more times to select the • desired mode. • When heating or cooling is called (compressor turned On), STG 1 or STG 1+2 will display (depending on how many speeds your heating/cooling system is capable of using).

  • Page 11: Setting The Current Day And Time

    Setting the Current Day and Time Typically the current day and time on your thermostat will be set automatically by the system. In case the system does not set the day and time, you may need to set it yourself manually. Quick Guide Step Description Press twice.
  • Page 12 Setting the Current Day and Time Quick Guide Step Description Press again. Press to select the minute. Press the TIME/SET button again. The display shows minutes flashing. Press and hold the up arrow or down arrow until you reach the correct minutes. Thermostat Display Minutes will flash: button...
  • Page 13 Setting the Current Day and Time Quick Guide Step Description Press once. Press to select the day of week. Press once. SuperStat Pro User Guide Press the DAY/PERIOD button. The display shows the day of week flashing. Press and hold the up arrow or down arrow until you reach the current day of the week.

  • Page 14: Replacing The Batteries In Your Thermostat

    Replacing the Batteries in Your Thermostat If BATT appears on your thermostat display, the batteries are low and need to be replaced. Batteries are not required to keep your programming or menu data. However, with batteries installed, your thermostat will maintain the time and continuously display the temperature during a loss of AC power.
  • Page 15 Replacing the Batteries in Your Thermostat Quick Guide Press until OFF is displayed. Remove cover. Install batteries. Press to select the desired mode. SuperStat Pro User Guide Step Description Turn the system off by pressing the SYSTEM button one or more times until OFF is displayed in the area where the time is normally displayed.

  • Page 16: Resetting The Fltr Display

    Resetting the FLTR Display If FLTR appears in your thermostat display, this is a reminder that you need to change or clean the filter in your heating and cooling system. After you change or clean the filter, you can reset the display so FLTR no longer appears. Quick Guide Description Press the RUN and HOLD buttons at the same time.

  • Page 17: Programming Your Thermostat

    Programming Your Thermostat This chapter explains how to program your thermostat, including programming heating and cooling, and setting and clearing holds. Your thermostat offers the following options for flexible programming: • Separate programs for heating and cooling. • Separate programs for each weekday separately or all weekdays together, Saturday, and Sunday. •...

  • Page 18: Planning Your Program

    Planning Your Program Before you begin programming your thermostat, you can use one of the charts below to help you plan your program. Programming Chart for Weekdays and Weekend Use this chart if you want all weekdays (MO TU WE TH FR) to be the same and weekend days (SA SU) to be the same. Weekdays Period Start Time...
  • Page 19 Planning Your Program Programming Chart for All Days of the Week Use this programming chart if you want to specify different start times and/or temperatures for each day of the week. Monday Period Start Start Time Temp Time SuperStat Pro User Guide Tuesday Wednesday Thursday...

  • Page 20: Programming Heating And Cooling

    Programming Heating and Cooling Quick Guide Step Description Press once. Press until HEAT flashes. Be sure your screen shows the normal display. Press the PRGM button to enter programming. Press the DEVICE/MODE button until the desired mode (HEAT or COOL) begins to flash on your display. Thermostat Display Current mode will flash:...
  • Page 21 Programming Heating and Cooling Quick Guide Step Description Press until day of week is flashing. Press to select the desired day or group of days. Press until period is flashing. Press to select desired period of the day. SuperStat Pro User Guide Press the DAY/PERIOD button until day of week is flashing in the upper right corner.
  • Page 22 Programming Heating and Cooling Quick Guide Step Description Press until time is flashing. Press to set time at which selected period will begin. Press the TIME/SET button once until time flashes in the display. Use the arrow buttons to set the time at which you want the selected time period of the day to begin.
  • Page 23 Programming Heating and Cooling Quick Guide Step Description Press until setpoint is flashing. Press to set temperature setpoint. Repeat Steps 4 through 6. Repeat Steps 3 through 7. Press once. SuperStat Pro User Guide Press the TIME/SET button again. The temperature setpoint for the system will begin to flash.

  • Page 24: Setting Holds

    Setting Holds You can override your heating or cooling program by setting a temporary or permanent hold. To clear holds, see “Clearing Holds” on page 25. Temporary Holds A temporary hold is when you override a programmed setting to be in effect until the next programmed time period begins (Morning, Day, Evening, or Night).

  • Page 25: Setting Temporary Holds

    Setting Temporary Holds Quick Guide Description Be sure your screen shows the normal display. Press the up or down arrow button to change the temperature setpoint higher or lower. The HOLD icon below the Day of the Week bar will begin to flash, Press to change indicating that you have placed a temporary hold on the system.

  • Page 26: Setting Permanent Holds

    Setting Permanent Holds Quick Guide Step Description Press to change the setpoint to the desired temperature. Press once. Be sure your screen shows the normal display. Press the arrow buttons to change the temperature setpoint higher or lower. The HOLD icon below the Day of the Week bar will begin to flash.

  • Page 27: Clearing Holds

    Clearing Holds Quick Guide Press once in normal display. You do not have to manually clear temporary holds. When your next programmed time period begins, the temporary hold ends and the setting for the next time period is in effect. SuperStat Pro User Guide Description Make sure your display shows the normal display.
  • Page 28 SuperStat Pro User Guide...

  • Page 29: Critical Event Periods

    Critical Event Periods Critical event periods are periods of time when PowerCentsDC would like you to use less energy. For critical peak pricing or critical peak rebate customers, a Critical Event period is the same as a critical peak period where you should use less energy to save money on your electric bill.

  • Page 30: Overriding Critical Events

    Overriding Critical Events When you override a Critical Event, the override remains in effect for 8 hours. You cannot cancel an override of a Critical Event. Caution: It is recommended that you avoid overriding Critical Events whenever possible. • For critical peak pricing and hourly pricing customers, when you override a Critical Event, you will pay a significantly higher energy price for all usage for the duration of the event.

  • Page 31: Displaying Energy Price And Usage Information

    Displaying Energy Price and Usage Information For customers on an Hourly or Critical Peak Pricing plan, your thermostat displays information about current energy price. Customers on a Critical Peak Rebate Pricing plan will see a “0” in the energy price display because your energy price is the same as on the regular rate plan with Pepco.

  • Page 32: Viewing Energy Price, Estimated Bill, And Energy Usage Information

    Viewing Energy Price, Estimated Bill, and Energy Usage Information Follow the procedure below to display energy price (if shown), estimated bill, and energy usage information: Quick Guide Press once. Press to scroll through messages. Press to exit. Step Description Press the INFO button. The current energy price message displays in cents/kWh.

  • Page 33: Viewing Energy Price, Estimated Bill, And Energy Usage Information

    Viewing Energy Price, Estimated Bill, and Energy Usage Information Message Display Energy price display alternates between these screens: Note: For Critical Peak Rebate customers, energy price will always display “0”. SuperStat Pro User Guide Estimated bill display alternates between these screens: Energy usage display alternates between these screens:...
  • Page 34 SuperStat Pro User Guide...

  • Page 35: Troubleshooting Assistance Guide

    Troubleshooting Assistance Guide This section helps you troubleshoot common issues you may encounter with your thermostat. If you encounter a problem that you do not see listed here, contact Customer Service toll free at 1-888-232-5949. Thermostat Display Display is Blank. The thermostat gets its power from the indoor air handler, or if gas furnace from a 120 volt outlet.
  • Page 36 Troubleshooting Assistance Guide Display is Flashing. Thermostat Display • (continued) • • • • The green light stays On, it does not flash (Green light next to the UP/DOWN buttons). Normal operation. Indicates that a Critical Event is in effect. The green light stays On, it does not flash, the UP/DOWN buttons do not work.
  • Page 37 Troubleshooting Assistance Guide Thermostat Display Display numbers/segments are fading out. (continued) The thermostat requires service. Call Customer Service toll free at 1-888-232-5949. Temperature setting will not go lower or higher. Programming • • If neither of the above helps, the thermostat may require service. Call Customer Service toll free at 1-888-232-5949.
  • Page 38 Troubleshooting Assistance Guide Temperature changes at wrong time. Programming • (continued) • • The thermostat has an intelligent algorithm (Energy Recovery Management) that automatically starts the heating/cooling system before the scheduled start time so that the desired temperature is reached at the scheduled start time. The thermostat setpoints will change automatically at the scheduled time.
  • Page 39 Troubleshooting Assistance Guide Temperature display is incorrect. Programming • (continued) • • • • • • Customer Service Toll Free 1-888-232-5949 The electronic thermostat is very accurate and maintains the setpoint more accurately than non-electronic thermostats (within +/- 1.0 degree). While programming, body heat can increase display temperature.
  • Page 40 Troubleshooting Assistance Guide Thermostat does not follow programmed times. Programming • (continued) • • • In program mode, the time or temperature displays “--”. Display of dashes (- -) during programming means that there are different values programmed into the days within the selected group of days. For example, if you are programming the weekdays (Monday –...
  • Page 41 Troubleshooting Assistance Guide The house is too warm or too cold. Programming • (continued) • • Customer Service Toll Free 1-888-232-5949 If the setpoint equals the room temperature, press the UP/DOWN arrow buttons to adjust the setpoint temperature as desired for a temporary hold. If discomfort occurs frequently, reprogram to higher/lower temperatures for desired comfort or change operating mode to obtain a better match between energy use and desired lifestyle.
  • Page 42 Troubleshooting Assistance Guide Thermostat current setpoint does not match the display temperature. Programming • (continued) • • • The thermostat may be in recovery from a Critical Event period. Depending upon thermal load of the system, it may take time for the temperature to reach the desired setpoint.
  • Page 43 Troubleshooting Assistance Guide Thermostat current programmed setpoint does not match “programmed” Programming temperature. (continued) Check to make sure that a Critical Event is not in effect. If a Critical Event is in effect, the green light is On. The temperature will return to your programmed temperature when the Critical Event ends.
  • Page 44 Troubleshooting Assistance Guide Holds Hold override does not work. A permanent Hold remains in effect independent of user schedule. To clear a permanent hold, go to the device screen (idle screen) and press RUN. Temporary hold cannot be set. • •...
  • Page 45 Troubleshooting Assistance Guide Fan will not turn Off. Equipment • • • • Fan will not turn On. Some heating and cooling equipment, especially gas furnaces, have a built-in time delay before the fan is activated (plenum switch or fan timer). It may take up to 90 seconds. A temperature sensor in the top of the air handler activates the fan on a gas furnace.
  • Page 46 Troubleshooting Assistance Guide Heat will not come On. Equipment (continued) • • • • Temporary temperature hold, UP or DOWN buttons, will not work. The thermostat may have been turned off. Press the SYSTEM button to place it in cooling or heating mode, then retry.
  • Page 47 Troubleshooting Assistance Guide Cooling will not come On. Equipment (continued) • • • • Customer Service Toll Free 1-888-232-5949 Make sure system is set to COOL mode. Press the SYSTEM button until the COOL icon is displayed. If the display on the thermostat is blank, verify that the air handler breaker is not tripped, and that the indoor air handler is being powered.
  • Page 48 Troubleshooting Assistance Guide STG 1 is indicated but the unit is not running. Equipment (continued) • • The fan is On, but no cool air is coming out. • • • Verify that the breakers are not tripped for both the air handler and the outdoor compressor.
  • Page 49 Troubleshooting Assistance Guide The fan is On, but no hot air is coming from registers. Equipment (continued) • • • • Customer Service Toll Free 1-888-232-5949 Check that the system setting is set to HEAT. Press the SYSTEM button until the HEAT icon is displayed.
  • Page 50 SuperStat Pro User Guide...

  • Page 51: Index

    Index accumulated energy usage information, 29 air conditioning programming, 16, 18 system holds, 22, 23, 24 troubleshooting, 45 turning on or off, 7 auto-changeover mode, 7 AUX, 34 BATT display, 12 batteries, replacing, 12 bill, estimated, 29 blank display, 33 buttons, thermostat, 4 SuperStat Pro User Guide chart, heating and cooling programs, 16...
  • Page 52 Index DEVICE/MODE button, 4 display blank, 33 fading, 35 flashing, 34 thermostat, 6 door, keypad, 3 energy usage information, 29 estimated bill, 29 estimated price, 29 events, critical, 29 fading display, 35 FAN button, 4 fan, troubleshooting, 43 filters, HVAC system, 14 flashing display, 34 FLTR display, 14 furnace...
  • Page 53 Index installing batteries, 12 keypad, 4 keypad door, opening, 3 light, green, 34 limits, temperature, 35 lower limit, temperature, 35 opening, keypad door, 3 overriding heating or cooling program, 22, 23, 24 permanent holds description, 22 setting, 24 planning your program, 16 PRGM button, 4 Customer Service Toll Free 1-888-232-5949 price, estimated, 29...
  • Page 54 Index setting, 23 thermostat buttons, 4 thermostat display, 6 TIER button, 4 time flashing, 34 incorrect, 33 time, setting, 9 TIME/SET button, 4 troubleshooting, 33 turning heating or cooling on or off, 7 upper limit, temperature, 35 usage information, 29 vacation mode, 41 wrong time, 33 SuperStat Pro User Guide...

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