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If You Need Assistance
Or Setvice
This section is designed
to help you save the cost of a service call. Part 1 of this section outlines
possible
problems.
their causes. and actions vou can take to solve each problem.
Parts 2 and 3 tell
you what'10 do if you still need assistance
or service. When calling our Consumer
Assistance
Center for help or calling for service,
please provide a detailed
description
of the problem,
your
appliance's
complete
model and serial numbers
and the purchase
date. (See page 2.) This
information
will help us respond
properly to your request.
1. Before
calling
for assistance
. . .
Performance
problems
often result from little things you can find and fix without tools of any kind.
Please check the char-t below for problems
you can fix. It could save you the cost of a service call.
PROBLEM
Washer will
not fill
POSSIBLE
CAUSE
SOLUTION
Power cord is not plugged
into a
Firmly plug power cord into a live circuit
live circuit with-proper
voltage.
with proper voltage.
Check circuit
voltage
at your home's fuse/circuit
breaker box.
Household
fuse has blown or
Replace
fuse with a time-delay
fuse of
circuit breaker has tripped. A
the correct capacity.
Reset circuit
time-delay
fuse has not been
breaker.
used.
Both hot and cold water faucets
Open both faucets.
are not open.
Washer does
not spin
Water supply hoses are kinked.
Straighten
hoses.
Cycle control knob is not set or
Set cycle control knob and pull out
pulled out.
firmly.
Lid is open.
Close lid firmly.
Power cord is not plugged
into a
Firmly plug power cord into a live circuit
live circuit with proper voltage.
with proper voltage.
Check circuit
voltage
at your home's fuse/circuit
breaker box.
Household
fuse has blown or
Replace fuse with a time-delay
fuse of
circuit breaker has tripped. A
the correct capacity.
Reset circuit
time-delay
fuse has not been
breaker.
used.
Washer stops
during a cycle
Washer pauses briefly at
Wait a minute to see if washer starts
different times in each cycle.
cycle again.
These pauses are normal.
Power cord is not plugged
into
Firmly plug power cord into a live circuit
a live circuit with proper voltage.
with proper voltage.
Check circuit
voltage
at your home's fuse/circuit
breaker box.
Household
fuse has blown or
Replace
fuse with a time-delay
fuse of
circuit breaker has tripped. A
the correct capacity.
Reset circuit
time-delay
fuse has not been
breaker.
used.
21
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