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For inquiries, call:
Customer Center
For general information
Business hours 9:00 to 20:00 (7 days a week)
From au mobile phones:
From non-au mobile phones /
general subscriber phones:
157
area code not required
In case above numbers are not available (for free),
0120 - 977 - 033
(except Okinawa)
0120 - 977 - 699
(Okinawa)
In case of theft, loss, or malfunction
Business hours 24-hour (7 days a week)
From au mobile phones:
From non-au mobile phones /
general subscriber phones:
113
area code not required
In case above numbers are not available (for free),
0120 - 925 - 314
Repair and Delivery Support Center
For theft, loss, or malfunction
Business hours 9:00 to 20:00 (7 days a week)
From au mobile phones / non-au mobile phones /
general subscriber phones:
0120 - 925 - 919
(toll free)
0077 - 7 - 111
(toll free)
0077 - 7 - 113
(toll free)
Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores
bearing the
to protect the environment and reuse valuable resources.
February 2020, 1st Edition
Sales: KDDI CORPORATION •OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: KYOCERA Corporation
logo regardless of brand and manufacturer
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