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If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part
1
of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-
free telephone
number for help or calling for service, please provide a detailed description
of
the problem, your appliance's complete model and serial numbers and the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before
calling
for assistance
. . .
Performance
problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Uothing will
Dperate
POSSIBLE CAUSE
SOLUTION
The power cord is not
Plug the power cord into a live circuit
plugged into
a
live circuit with
with proper voltage. (See Installation
proper voltage.
Instructions.)
Range is not properly con-
Contact an authorized Whirlpool@
netted to gas supply.
service technician to reconnect range
to gas supply. (See Installation
Instructions.)
A household fuse has blown
Replace household fuse or reset
or a circuit breaker has
circuit breaker.
tripped.
Controls are not set correctly.
Reset controls, if needed.
The flow of combustion and/
Remove blockage to airflow to and
or ventilation
air to the range
around range.
is blocked.
The oven will
jot operate
The Oven Selector is not
turned to BAKE or BROIL.
A delayed start time has
been set.
Turn the Oven Selector to the desired
setting.
Wait for the start time to be reached.
The Oven Temperature
Push in and turn the Oven Tempera-
Control is not turned to a
ture Control to a temperature
setting.
temperature
setting.
The automatic MEALTIMER"
Set the MEALTIMER
clock correctly.
clock is not set correctly.
(See "Using the automatic
MEALTIMER
clock" on page 16.)
The Stop or Start Time
If a delay start or stop is not desired,
Knobs for the automatic
the Stop and Start Time Knobs must
MEALTIMER
clock
are not
be turned to the correct time of day.
set at the correct time of day.
Turn knobs till they Pop out.
28
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