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If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for
assistance...
Performance
problems
often result
from little things you can find and fix
without tools of any kind.
if nothing
operates:
l
Is the range properly connected
to
gas and electrical
supplies? (See
"Installation
Instructions:')
l
Have you checked
your home's
main fuses or circuit breaker box?
l
Is the flow of combustion
and/or
ventilation
air
to
the
range
blocked?
Do not block
the air flow
to and around
the range.
l
Is the Oven Control turned to a tem-
perature setting or BROIL?
if burner
fails to light:
l
Is the range connected
to electrical
power?
l
Have you checked
your home's
main fuses or circuit breaker box?
l
Are burner
ports clogged?
(See
page 16.)
if burner
fiames
are uneven:
l
Are burner
ports clogged?
[See
page 16.)
if control
knob(s)
will not turn:
l
Did you push in before trying to turn?
if soil
is visible
on Continuous-
Cleaning
oven finish:
l
The special
finish is designed
to
gradually
reduce
oven soil
during
normal baking or roasting. It is not
designed
to keep your oven spot-
less, only presentably
clean.
l
The door is cooler
than the oven
walls. Soil will be more visible on the
door than other areas in the oven.
See page15 for how to clean.
l
Sugar and starchy spills may leave
stains. See page 15 for hand clean-
ing tips.
Use foil on lower
rack
to
catch
these spills.
if cooking
results
aren't
what
you
expected:
l
Is the range level?
l
Are you using pans recommended
in the
"Cooking
Guide"?
l
If baking, have you allowed lY2 to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pans the size called for in the
recipe?
if burner
flames
lift off ports,
are
l
Are you following
a tested recipe
yellow,
or
are
noisy when turned
off:
from a reliable source?
l
The air/gas
mixture may be incor-
l
Do the
cooking
utensils
have
rect. [Call for service.)
smooth, flat bottoms and fit the sur-
face burners?
if burner
makes
a popping
noise
when ON:
See
the
Cooking
Guide
for more infor-
l
Is the burner wet from washing? Let
mation on cooking
problems
and
dry.
how to solve them,
18
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