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Customer
Potential Causes
Description
Sanitized LED
1. Door opened
Blinks or
during final rinse
Incomplete
or dry.
Sanitization
2.Incoming water
Message at End of
under 84ºF (29ºC).
Cycle (Control
Could Not Confirm
Sanitization
Achieved)
3. Heating problem.
4. Thermistor/OWI
sensor problem.
5. Intermittent door
switch/latch
connection.
6. Diverter problem
prevented water from
heating in final rinse
(plastic tub models
only).
7. Line voltage too
low to heat fast
enough.
8. Air pressure surges
in dishwasher due to
washing with high
suds causes brief
opening of door
switch contacts
during final rinse.
Melted Dishware
1. Customer uses
and/or Spray Arm
non-dishwasher safe
and/or Dishwasher
dishes or loads plastic
Always Hot
dishes directly over
heater.
2. Temperature
sensing problem.
3. Water heating
problem. Heater
stuck on.
4. Water heater
displaced from
mounting clip and/or
pulled off center.
Noisy Operation
1. Spray arm stalled
or blocked and
spraying on the door.
2. Diverter problem.
3. Motor problems
force cycle to start
and stop repeatedly.
4. No or low water.
5. Drains too long.
W10880570A
© 2016. All rights reserved.
Check
Related
Error
Code
Instruct customer
1. Be sure dishwasher is
connected to the hot water
supply.
2. Confirm temperature at
sink (recommend 120°F
[49°C]). Instruct customer
to run water at sink before
running dishwasher.
3. Unplug dishwasher or
disconnect power and
check all connections and
measure resistance in
Temperature Sensing
circuit. Replace OWI if
resistance is high.
Refer to "Service Error
7-1
Codes" table.
Refer to "Service Error
3-1
Codes" table.
3-2
See same checks as for
5-1 Error. Refer to "Service
Error Codes" table.
Refer to "Service Error
9-1
Codes" table.
9-2
Check power source.
Confirm at least 100 VAC.
6-3
Refer to "Service Error
Codes" table.
Instruct customer.
3-1
Refer to "Service Error
Codes" table.
Refer to "Service Error
7-2
Codes" table.
Inspect heater. Adjust back
into position if needed.
- Instruct customer if
blocked.
- Check spray arm rotation
and inspect for plugged
nozzles. If plugged, clean
nozzles and confirm filters
are installed properly.
Refer to "Service Error
9-1, 9-2
Codes" table.
9-3
Refer to "Service Error
Codes" table.
6-1, 6-2
Refer to "Service Error
6-3, 6-4
Codes" table.
1. Long drain due to OWI
3-3
sensor problem. Refer to
"Service Error Codes" table
for 3-3.
2. Unplug dishwasher or
disconnect power.
Customer
Potential Causes
Description
Noisy Operation
5. Drains too long.
(cont.)
(cont.)
6. Loose connection
in vent circuit and/or
open vent wax motor.
7. Open fuse on
control to vent.
8. Vent drive circuit on
the control.
9. Fan runs (makes
noise) after cycle
completed (on models
with fan).
10. Excessive fan
noise due to faulty fan
(on models with fan).
Leaks or Drips
1. Loose connection
Onto Cabinet
in vent circuit and/or
or Floor
open vent wax motor.
2. Open fuse on
control to vent.
3. Vent drive circuit on
the control.
4. Fan problem (on
models with fan).
5. Too many suds.
6. Leaking
dishwasher.
7. Unit not level
(leaning forward) and
water surges over
front lip during cycle.
8. Air pressure surge
when door is opened
and immediately
closed while
dishwasher is hot can
force droplets out of
the vent duct.
12
Check
Related
Error
Code
3. Check for blockages
3-3
from sump check valve to
customer's plumbing.
Potential problems,
plugged garbage disposer
or plug not knocked out,
drain loop check valve
stuck, and/or plugged
hoses.
4. Remove drain pump and
check impeller (normally
there is some uneven
resistance). If it is stripped,
replace drain pump.
Unplug dishwasher or
disconnect power and
check resistances of vent
wax motor and all
connections in the vent
circuit. Fix/replace open
connection/part.
Refer to "Fuse Service
Check" in "Meter Check of
Loads and Fuses" section.
Unplug dishwasher or
disconnect power and
replace control.
Dishwasher is designed to
keep fan running after cycle
to avoid moisture buildup
in dishwasher. Fan will turn
off if door is opened longer
than 5 seconds. Instruct
customer.
1. Check fan operation
during Service Diagnostics
Test cycle.
2. Unplug dishwasher or
disconnect power.
3. Replace fan if fan does
not spin freely.
Unplug dishwasher or
disconnect power and
check resistances of vent
wax motor and all
connections in the vent
circuit. Fix/replace open
connection/part.
Refer to "Fuse Service
Check" in "Meter Check of
Loads and Fuses" section.
Unplug dishwasher or
disconnect power and
replace control.
Refer to "Service Error
10-3
Codes" table.
Refer to "Service Error
6-3
6-4
Codes" table.
Check door/tub gasket and
6-1
all water connections under
6-3
dishwasher. Refer to
"Service Error Codes" table.
Check error history for Float
6-4
Error 6-4. Error 6-4 is likely
to occur if unit is
significantly out of level and
leaning forward. Refer to
"Service Error Codes" table.
Instruct customer to leave
door open a few minutes
before re-closing, if opened
while dishwasher is hot.
7/16
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