Assistance Or Service - Whirlpool GERC4110PB2 Use & Care Manual

Self-Cleaning cycle will not operate
Is the oven door open?
Close the oven door all the way.
Has the function been entered?
See "Self-Cleaning Cycle" section.
On some models, has a delay start Self-Clean cycle been
set?
See "Self-Cleaning Cycle" section.
Has a delay start been set?
See "Timed Cooking" section.
Oven cooking results not what expected
Is the appliance level?
Level the appliance. See the Installation Instructions.
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
Is the proper oven temperature calibration set?
See "Oven Temperature Control" section.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
®
use only FSP replacement parts. FSP
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
To locate FSP ® replacement parts in your area, call us or your
nearest Whirlpool designated service center.
Call the Whirlpool Canada LP Customer Interaction Centre toll
free: 1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.

ASSISTANCE OR SERVICE

®
replacement parts will fit
®
appliance.
Was the oven preheated?
See "Baking and Roasting" section.
Is the proper bakeware being used?
See "Bakeware" section.
Are the racks positioned properly?
See "Positioning Racks and Bakeware" section.
Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
Is the batter evenly distributed in the pan?
Make sure batter is level in the pan.
Is the proper length of time being used?
Adjust cooking time.
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
Are baked items too brown on the bottom?
Move rack to higher position in the oven.
Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
Accessories List
Canning Unit Kit
(coil element models)
Order Part Number 242905
Cooktop Cleaner
(ceramic glass models)
Order Part Number 31464B
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463B
Cooktop Scraper
(ceramic glass models)
Order Part Number RS300
Cooktop Care Kit
(on ceramic glass models)
Includes cleaner, protectant
and cleaning pads
Order Part Number 31580B
Cooktop Cleaning Pads
(ceramic glass models)
Order 9-pack Part Number 31609B
Order 3-pack Part Number 31610B
Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part Number 31462B
All-Purpose Appliance Cleaner
Order Part Number 31662B
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