Bose 450 Manual page 38

SYMPTOM
Speaker doesn't connect
to Bluetooth device.
Speaker doesn't stream
audio using AirPlay
Speaker isn't visible to
add to a nother Bose
account
Amazon Alexa
doesn't respond
TR OUBL ES H O OTI N G
SOLUTION
On your device:
• Turn the Bluetooth feature off and then on.
• Delete the speaker from the Bluetooth list on your device.
Connect again (see page 26).
Connect a different mobile device (see page 26).
Make sure you're using a compatible Bluetooth mobile device.
NOTE: You can't connect Bluetooth headphones to
the speaker.
Remove the speaker from your mobile device Bluetooth device
list and connect again (see page 26).
Clear the speaker device list (see page 27).
Make sure your speaker is powered on and in range
(see page 13).
Make sure your Apple device and your speaker are connected to
the same Wi-Fi network.
If you can't find the AirPlay icon A in the music app you are
Update your Apple device.
Make sure the speaker is up-to-date (see page 34).
streaming from, stream audio from the control center.
For additional support, visit: https://www.apple.com/airplay
Make sure sharing is enabled on the speaker using the
Bose Music app.
Make sure the speaker and your mobile device are connected to
the same Wi-Fi network.
Make sure Alexa has been set up using the Bose Music app
(see page 19).
NOTE: The speaker must be set up and connected to your Wi-Fi
Make sure the Microphone off light n is not glowing red.
network using the Bose Music app.
Tap n to turn on the microphone.
Make sure you're in a country where Alexa is available.
Make sure you say the name you assigned in the Bose Music app.
If multiple speakers have the same name, use the name assigned
in the Alexa app or change the name in the Bose Music app.
Remove Alexa from the speaker using the Bose Music app.
Then, add Alexa again.
For additional support, visit:
https://www.amazon.com/usealexa
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