Troubleshooting A Diskette Drive - Dell PowerEdge 700 Installation And Troubleshooting Manual

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16.  Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
17.  As the system boots, observe the monitor screen and the indicators on the keyboard.
18.  If an error message still appears, perform
 
If the problem persists, see
19.  Run the system memory test in the system diagnostics. See
 
If the test fails, see
"Getting
 

Troubleshooting a Diskette Drive

 
Problem
 Error message indicates a diskette-drive problem.
l
 
Action
1.  Enter the System Setup program and verify that the diskette drive is configured correctly. See "Using the System Setup Program" in the User's Guide.
2.  Run the appropriate online diagnostic test. See
 
CAUTION:
See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
3.  Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4.  Remove the bezel. See
"Removing the
5.  Lay the system on its right side.
6.  Remove the cover. See
"Removing the
7.  Ensure that the diskette drive interface cable is securely connected to the diskette drive and the system board. To identify the connectors, see
Figure A-3.
8.  Ensure that a power cable is properly connected to the drive.
9.  Replace the cover. See
"Replacing the
10.  Stand the system upright.
11.  Install the bezel. See
"Installing the
12.  Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13.  Run the diskette drive tests to see whether the diskette drive works correctly.
 
If the tests fail, continue to the next step.
14.  Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
15.  Remove the bezel. See
"Removing the
16.  Lay the system on its right side.
17.  Remove the cover. See
"Removing the
18.  Remove all expansion cards installed in the system. See
19.  Replace the cover. See
"Replacing the
20.  Stand the system upright.
21.  Install the bezel. See
"Installing the
22.  Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
23.  Run the diskette drive tests to see whether the diskette drive works correctly.
 
If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next
step.
step 15
through
step 17
"Getting
Help."
"Running System
Help."
"Using Server Administrator
Bezel."
Cover."
Cover."
Bezel."
Bezel."
Cover."
"Removing an Expansion
Cover."
Bezel."
for each additional error message.
Diagnostics."
Diagnostics" in "Running System Diagnostics."
Card" in "Installing System Options."

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