Dell PowerEdge 1750 Installation And Troubleshooting Manual page 42

13. Open the system. See "Opening the System
14. Remove all expansion cards installed in the system. See
15. Close the system. See "Closing the System
16. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
17. Run the diskette drive tests to see whether the diskette drive works correctly.
If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next
step.
If the tests fail, see "Getting
18. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
19. Open the system. See "Opening the System
20. Reinstall one of the expansion cards you removed in step 14. See
21. Close the system. See "Closing the System
22. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
23. Run the diskette drive tests to see whether the diskette drive works correctly.
24. Repeat step 18 through step 23
If the problem is not resolved, see
Troubleshooting a CD Drive
Problem
System cannot read data from a CD.
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CD drive indicator does not blink during boot.
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Action
1. Try using a different CD that you know works properly.
2. Enter the System Setup program and ensure that the drive's IDE or SCSI controller is enabled. See "Using the System Setup Program" in the User's
Guide.
3. Run the appropriate online diagnostic test. See
4. Run the IDE or SCSI devices tests in the system diagnostics to determine whether the drive works correctly. See
If the tests fail, continue to the next step.
5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Remove the bezel, if present. See
7. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.
8. Open the system. See "Opening the System
9. Ensure that the CD interface cable is securely connected to the CD drive and to the controller.
10. Close the system. See "Closing the System
11. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
12. Run the IDE devices tests in the system diagnostics to determine whether the CD drive works correctly.
If the problem is not resolved, see
Troubleshooting SCSI Hard Drives
Problem
Device driver error.
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Hard drive not recognized by the system.
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Action
Covers."
"Removing an Expansion
Covers."
Help."
Covers."
Covers."
until all expansion cards are reinstalled or one of the expansion cards causes the tests to fail.
"Getting Help."
"Using Server Administrator
"Removing and Replacing the Optional Front
Covers."
Covers."
"Getting Help."
Card" in "Installing System Options."
"Installing an Expansion Card" in "Installing System Options."
Diagnostics" in "Running the System
Bezel."
Diagnostics."
"Running the System Diagnostics."