If You Need Service Or Assistance; Before Calling; If You Need Assistance; If You Need Service - Whirlpool DU4500XR Series Use & Care Manual

If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
if your dishwasher will not run, or stops during
a cycle:
l
Is the door tightly closed and securely
latched?
l
Has the cycle been correctly set?
l
Is the water turned on?
l
Have you checked your home's main fuses or
circuit breaker box?
l
Is the dishwasher wired into a live circuit with
the proper voltage (undercounter models]?
l
If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
service.
If your dishwasher seems to run too long:
l
Are you using POTS & PANS Cycle? The dish-
washer may be waiting for the water to heat.
l
Is your household water temperature set too
low? Low water temperature settings will
cause longer dishwasher operating times.
if water remains in the dishwasher:
l
Has the cycle completed?
l
A small amount
of
remaining water is normal.
l
Is drain air gap clogged?
If detergent remains in the covered detergent
cup:
l
Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
l
Is the dishwasher detergent fresh?
l
Is the cycle completed?
2. If you need assistance*...
Call Whirlpool COOL-LiNEa service as-
sistance telephone number. Dial free from:
Continental U.S. . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
3.
If you need service*...
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE*' Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step
2) or look in your telephone directory Yellow
Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR MAJOR- REPAIRING 8 PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEDTECH-CARESERVICE
SER\-ICE ~YJ.WP~LV1E.S SERl 'I( 'E C 'OMP.\.VlE.S
XYZSERVICECO XYZSERJICECO
123MAPLE 999-9'399
123MAPLE 999.9999
OR
WASHING MACHINES, DRYERS
L IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVIC'E ('OMP,1.VlE.S
XYZSERVICECO
123MAPLE
999-9999
4. If you have a problem*...
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
0
FSP IS a registered trademark
of Whirlpool Corporation for
quality parts took for this
FSP
symbol of qualtty whenever
you need a replacement part
@ for your Whirlpool appliance.
FSP replacement parts
will fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
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