Assistance Or Service - Roper REX3614JW0 Use And Care Manual

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
®
only use FSP replacement parts. These parts will fit right and
work right, because they are made with the same precision used
®
to build every new Roper appliance. To locate FSP replacement
parts in your area, call our Customer Interaction Center telephone
number or your nearest designated service center.
For assistance
Call the Customer Interaction Center toll free at
1-800-44-ROPER (1-800-447-6737). Our consultants provide
assistance with:
Features and specifications on our full line of appliances
Installation information
Use and maintenance procedures
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
Referrals to local dealers, repair parts distributors, and
service companies. Roper designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States
To locate the Roper designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Roper with any
questions or concerns at:
Roper Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
MD 8020
553 Benson Road
Benton Harbor, MI 49022-2400
Please include a daytime phone number in your correspondence.
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