Wd Service And Support; Accessing Online Support; Contacting Wd Technical Support - Western Digital WD ShareSpace User Manual

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it
before returning this product. Most technical support questions can be answered
through our knowledge base or email support service at support.wdc.com. If the
answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.
Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. email support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at
https://www.wdc.com/register.

Accessing Online Support

Visit our product support website at
• Downloads - Download drivers, software, and updates for your WD product.
• Registration - Register your WD product to get the latest updates and special
offers.
• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.
• Knowledge Base - Search by keyword, phrase, or answer ID.
• Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.
North America
English 800.ASK.4WDC
(800.275.4932)
Spanish 800.832.4778
00800 ASK4
Europe (toll free)*
WDEU
(00800
27549338)
Europe +31 880062100
Middle East +31 880062100
+31 880062100
Africa
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland,
Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
support.wdc.com
Asia Pacific
Australia 1 800 42 9861
China 800 820 6682/+65 62430496
Hong Kong +800 6008 6008
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Indonesia +803 852 9439
Japan 00 531 650442
Korea +82-2-2093-1007
Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
Philippines 1 800 1441 0159
Singapore +800 6008 6008/+800 608 6008/+65
62430496
Taiwan +800 6008 6008/+65 62430496
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