Printer Driver Malfunctions; Trouble When Setting Up Printing - Oki Pro1040 User Manual

Printer Driver Malfunctions

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Printer Driver Malfunctions
Memo
z If the problem is not solved using the following explanation, contact your designated customer service center.
z For problems arising from the applications, contact the application development company.

Trouble when setting up printing

Symptom
A few seconds of waiting time occurs if you
switch from another printer to the [Pro1050 PS],
using the printer settings in an application.
Printing is being done in specified batches, even
though they have not been specified.
The setting for printing multiple copies does
not appear on the control panel of the printer,
even though the setting for multiple copies is
specified in printer settings in the printer driver
or the application.
Cannot add paper from the client side while
doing shared printing.
Cannot use watermark or overlay functions on
short paper.
The print results are not printed in reverse page
order even though [Print in reverse order] is
specified when using a specified application.
The print result is rotated 180 degrees when
[Auto portrait/landscape] is specified for the
print orientation in the print dialog box, such
as in Adobe Acrobat or Adobe Reader, before
printing.
Cannot specify the same paper length as in the
Windows PCL printer driver.
Cannot input any value in [Copies] on the
[Setup] tab in the printer driver.
Solution procedure
These symptoms occur when there are many types of paper
registered in the printer driver.
If you want to reduce this waiting time, delete the paper
settings that you do not need from the printer driver.
For some applications, batch copies may be specified
automatically if a number of copies have been specified in the
print settings on the application.
To solve this, manually turn off the batch settings that were
turned on automatically in the application.
When you specify to print multiple copies in the printer driver or
application, some applications generate print data for all of the
copies to be printed.
When this type of data is being printed, the printer cannot
recognize that you have specified multiple copies to be printed,
so the indicator for printing multiple copies does not appear on
the control panel. You can use the printer as it is, because all
the copies that you specified will be printed.
This printer driver does not support shared printing in a client-
server environment.
To use this function, connect the printer directly to the
computer, without going through a server.
The watermark and overlay functions cannot be used if the
paper length, label length, or black mark interval for a single
sheet is less than 101.6 mm (4 inches).
Use this function with paper that is longer than that noted
above.
If you can specify printing in reverse page order in the print
dialog box of your application, such as in Adobe Acrobat or
Adobe Reader, then the print in reverse order command is
disabled in the printer driver.
If this situation occurs, set the print in reverse order function in
the application.
If this situation occurs, specify [Portrait] or [Landscape] for the
print orientation in the print dialog box of your application.
The minimum paper length in this printer driver is 25.4 mm
(1 inch).
In addition, for continuous paper (black mark) and continuous
label (black mark), the lower margin is 5.32 mm.
Use paper that satisfies these conditions.
In the following case, there is a limit to the number of copies
that can be input.
z When paper is selected that has a setting shorter than
101.6 mm (4 inches) for paper length, label length, or black
mark interval for [Paper settings] on the [Setup] tab in the
printer driver
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