Frequently Asked Questions - VTech CL6527A User Manual

FREQUENTLY ASKED QUESTIONS

Below are the questions most frequently asked about the cordless
telephone.
Problem
My telephone
does not work
at all.
Low battery
shows on
screen.
The handset
batteries do
not accept
charge.
Solutions
• Make sure the batteries are installed and charged
correctly. For optimum daily performance, return the
handset to the telephone base after use.
• Make sure the power adapter is securely plugged
into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly
into the telephone base and the telephone wall jack.
• Unplug the electrical power to the telephone base.
Wait for approximately 15 seconds, then plug it
back in. Allow up to one minute for the handset and
telephone base to synchronize.
• Remove and re-insert the batteries. If that still does not
work, it might be necessary to purchase new batteries.
• Disconnect the telephone base from the telephone
wall jack and plug in a working telephone. If the
other telephone does not work, the problem is
probably in the wiring or the telephone service. Call
your telephone service provider.
• Place the handset in the telephone base for
recharging.
• Remove and re-install the batteries and use it until
fully depleted, then recharge the handset in the
base.
• If the above measures do not solve the problem,
replace the batteries.
• Make sure the handset is placed in the telephone
base correctly.
• Remove and reinstall the batteries, then charge for
up to 16 hours.
• Purchase new batteries.
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