Ricoh IM C2000 Series User Manual page 253

Message
"Network communication
has failed. The IP address
may be invalid. Please
check the network
settings."
"Network communication
has failed. The line has
been disconnected.
Please check the
destination and caller ID
notification setting."
"Network communication
has failed. The mail
address for
authentication does not
match with
administrator's one.
Please check the
settings."
• Change the current value to [1] under switch number [21] and bit number [6] in [Settings]
[Machine Features Settings]
disable displaying the "Network communication has failed." message. Change the setting when
you are not using the IP-Fax or Internet Fax function.
• See "Changing the Parameter Settings", User Guide (Full Version).
Condition
The settings in [SIP
Server IP Address] and
[Effective Protocol] do
not match.
An invalid IP address is
registered.
The destination
terminated the
communication.
When a signature is
specified, the SMTP
authentication e-mail
address or POP before
SMTP authentication e-
mail address does not
match the administrator
e-mail address.
[Fax Settings] [Initial Settings] tab
When a Message Is Displayed While Using the Fax Function
Solution and reference
Check that SIP Server IP Address in [Settings]
[Machine Features Settings]
Settings] [Initial Settings] tab
Settings] and [Effective Protocol] on the
[Settings] [Machine Features Settings]
[System Settings] [Interface Settings] tab are
correct.
Specify the correct [Machine IPv4 Address], or
[Machine IPv6 Address] on the [Settings]
[Machine Features Settings]
Settings] [Interface Settings] tab.
See "Connecting to a Wired LAN", User
Guide (Full Version).
• Check that the destination is specified
correctly.
• If the destination refuses to receive a fax
with no sender information, enable
notifying of the information and send the
fax again.
Check that the authentication e-mail address
matches the address specified in [Settings]
[Machine Features Settings]
Settings] [File Transfer] tab
[Administrator's Email Address].
See "Machine Status Notification by E-mail",
User Guide (Full Version).
[Parameter Setting] to
[Fax
[SIP
[System
[System
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