Troubleshooting - Weber Genesis Silver C Owner's Manual

Problem
Burners burn with a yellow or
orange flame, in conjunction with
the smell of gas.
Burners do not light. -or- Burners
have a small flickering flame in
the HIGH position. -or-
Barbecue temperature only
reaches 250˚ to 300˚ in the HIGH
position.
Burner does not light, or flame is
low in HIGH position.
Experiencing flare-ups:
CAUTION: Do not line the
bottom tray with aluminum foil.
Burner flame pattern is erratic.
Flame is low when burner is on
HIGH. Flames do not run the
whole length of the burner tube.
Inside of lid appears to be
"peeling." (Resembles paint
peeling.)
If problems cannot be corrected by using these methods, please contact the Customer
Service Representative in your region using the contact information sheet provided with
your manual.

Troubleshooting

Check
Inspect Spider/Insect Screens for
possible obstructions. (Blockage of
holes.)
The excess flow safety device,
which is part of the barbecue to
cylinder connection, may have
activated.
Is LP fuel low or empty?
Is fuel hose bent or kinked?
Does the Front burner light with a
match?
Are you preheating barbecue in the
prescribed manner?
Are the cooking grates and
Flavorizer bars heavily coated with
burned-on grease?
Is the bottom tray "dirty" and not
allowing grease to flow into catch
pan?
Are burners clean?
The lid is porcelain-on-steel, not
paint. It cannot "peel". What you are
seeing is baked on grease that has
turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
D-12
Cure
Clean Spider/Insect Screens. (See
Section "Annual Maintenance")
To reset the excess flow safety
device turn all burner control knobs
and the cylinder valve OFF.
Disconnect the regulator from the
cylinder. Turn burner control knobs to
HIGH. Wait at least 1 minute. Turn
burner control knobs OFF. Reconnect
the regulator to the cylinder. Turn
cylinder valve on slowly. Refer to
"Lighting Instructions".
Refill LP cylinder.
Straighten fuel hose.
If you can light the Front burner with
a match, then check the Crossover
Ignition System.
All burners on high for 10 to 15
minutes for preheating.
Clean thoroughly. (See Section
"Cleaning")
Clean bottom tray
Clean burners. (See Section
"General Maintenance".)
Clean thoroughly. (See Section
"Cleaning".)