Side Burner Troubleshooting - Weber GENESIS E/S-310/320 Owner's Manual

16
PROBLEM
Burners burn with a yellow or orange fl ame, in
conjunction with the smell of gas.
Some countries have regulators with an excess gas
fl ow safety device.
Symptoms:
Burners do not light, or Burners have a small
fl ickering fl ame in the "HI" position, or Barbecue
temperature only reaches 250˚ to 300˚ in the "HI"
position.
Burner does not light, or fl ame is low in "HI"
position.
Experiencing fl are-ups:
CAUTION: Do not line the bottom tray
with aluminum foil.
Burner fl ame pattern is erratic. Flame is low when
burner is on "HI". Flames do not run the whole
length of the burner tube.
Inside of lid appears to be "peeling." (Resembles
paint peeling.)
Cabinet doors are not aligned.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web
site. Log onto www.weber.com ® .
PROBLEM
Side Burner does not light.
Some countries have regulators with an
excess gas fl ow safety device.
Flame is low in "HI" position.
Push button ignition does not work.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com
TROUBLESHOOTING
Inspect Spider / Insect Screens for possible obstructions
(blockage of holes.)
The excess fl ow safety device, which is part of the
barbecue to cylinder connection, may have activated.
Is LP fuel low or empty?
Is fuel hose bent or kinked?
Does Burner 1 light with a match?
Are you preheating barbecue in the prescribed manner?
Are the cooking grates and Flavorizer
coated with burned-on grease?
Is the bottom tray "dirty" and not allowing grease to fl ow
into catch pan?
Are burners clean?
The lid is porcelain enamel or stainless steel, not paint. It
cannot "peel". What you are seeing is baked-on grease
that has turned to carbon and is fl aking off.
THIS IS NOT A DEFECT.
Check the adjustment pin on the bottom of each door.

SIDE BURNER TROUBLESHOOTING

CHECK
Is gas supply off?
The excess fl ow safety device, which is part
of the barbecue to cylinder connection, may
have activated.
Is the fuel hose bent or kinked?
Does burner light with a match?
® .
CHECK
Clean Spider / Insect Screens.
(See Section "Annual Maintenance")
To reset the excess fl ow safety device, turn all burner control
knobs and the cylinder valve off. Disconnect the regulator
from the cylinder. Turn burner control knobs to "HI". Wait
at least 1 minute. Turn burner control knobs to "OFF".
Reconnect the regulator to the cylinder. Turn cylinder valve
on slowly. Refer to "Lighting Instructions".
Refi ll LP cylinder.
Straighten fuel hose.
If you can light Burner 1 with a match, then check the
Crossover
All burners on HI for 10 to 15 minutes for preheating.
® bars heavily Clean thoroughly. (See Section "Cleaning")
Clean bottom tray.
Clean burners. (See Section "Maintenance".)
Clean thoroughly. (See Section "Cleaning".)
Loosen adjustment nut/s. Slide door/s until aligned. Tighten
nut.
Turn supply on.
To reset the excess fl ow safety device, turn all burner control knobs and the cylinder
valve off. Disconnect the regulator from the cylinder. Turn burner control knobs to
START/HI. Wait at least 1 minute. Turn burner control knobs to "OFF". Reconnect the
regulator to the cylinder. Turn cylinder valve on slowly. Refer to "Lighting Instructions".
Straighten hose. Straighten hose.
If match lights burner, check igniter (see Side Burner Maintenance).
SOLUTION
® ignition system.
SOLUTION
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®