Chapter 2 Technical Support; Accessing Frequently Asked Questions (Faq) - Watchguard Firebox FireboxTM System 4.6 User Manual

Technical Support
CHAPTER 2
Developing and implementing a network security policy can be a challenge. In
addition to familiarity with the WatchGuard Firebox System, it requires experience
with advanced networking concepts, programs, and protocols.
The WatchGuard Technical Support team has a variety of methods to answer your
questions and assist you with improving the security of your network, including:
• FAQs
• Internet support
• Telephone support
• Training
• Online Help

Accessing frequently asked questions (FAQ)

The WatchGuard Technical Support team listens to our customers. When a question
about firewall configuration or administration occurs repeatedly, we pull together an
FAQ to document the issue and provide explanation and clarification. Where
appropriate, the FAQs also include workarounds and troubleshooting tips.
From the Control Center:
1 Click the
LiveSecurity Control Center
Or, from your Web browser, go to http://www.watchguard.com/FAQS.
2 Select
On the Web
If you would like WatchGuard to produce a new FAQ on a particular
topic, send e-mail to
User Guide
button (shown at right).
. Select
Frequently Asked Questions
faq@watchguard.com
.
with "FAQ Request" in the subject line.
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