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Configuring debugging options
The packages are located on the WatchGuard LiveSecurity Service Web site at
http://www.watchguard.com/support.
Enter the Service Web site using your LiveSecurity username and password. Click
the Mobile User VPN link.
•
end-user configuration file
.exp
A prompt appears so you can save the end-user configuration files when you save
a configuration to the Firebox. These files must be available to the end user during
the software client installation.
• Client brochure
You can distribute the software with the end-user brochure developed by
WatchGuard, located in your WatchGuard installation directory at Docs\IPSec
Client Brochure.pdf.
Configuring debugging options
WatchGuard offers a selection of logging options that you can set to gather
information and help with future troubleshooting. Because enabling these debugging
options can significantly increase log message volume and have potentially adverse
impacts on Firebox performance, it is recommended that they be enabled only for
troubleshooting RUVPN problems.
Debugging Mobile User VPN
1
From Policy Manager, click Network => Remote User VPN.
The Remote User setup window appears with the Mobile User VPN tab selected.
Click Logging.
2
The IPSec Logging dialog box appears.
3
Click the logging options you want to activate.
For a description of each option, right-click it, and then click What's This?.
4
Click OK.
Debugging Remote User VPN (PPTP)
1
From Policy Manager, click Network => Remote User VPN.
The Remote User setup window appears with the Mobile User VPN tab selected.
2
Select the PPTP tab.
3
Click Logging.
The PPTP Logging dialog box appears.
4
Click the logging options you want to activate.
For a description of each option, right-click it, and then click What's This?.
5
Click OK.
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