Page 1: Table Of Contents
Table of contents Before you begin . . . . . . . . . . . . . . . . . . . . . 4 Parts checklist .
Page 2 Warranty . . . . . . . . . . . . . . . . . . . . . . . . 38 Operating range .
Page 3 35 of this manual . This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone . Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product .
Page 4: Before You Begin
Before you begin Parts checklist 1 . Telephone base • To purchase 2 . Handset replacement batteries or obtain 3 . Color handset bracket and a replacement telephone base plate power adapter, 4 . AC power adapter visit our website at www .
Page 5: Installation
Put the handset in the telephone base to charge the new battery for at least 16 hours . Place the handset in the telephone base when not in use to ensure optimum performance . www.vtechphones.com • Use only the VTech battery (or equivalent) supplied with this telephone . To obtain a...
Page 6: Telephone Base Installation
Installation Telephone base installation Install the telephone base and the power adapter as shown below . Choose a location away from • If you need any electronic equipment and appliances such as personal computers, computer routers, wireless to install your routers (wireless broadband, wi-fi, or 802.11), television sets, microwave ovens and refrigerators.
Page 7: Removable Handset Bracket And Telephone Base Plate
Installation Removable handset bracket and telephone base plate Your telephone comes with an additional handset bracket and telephone base plate . Change the bracket and plate to suit your mood or match your room decor . Handset bracket 1 . Carefully remove the bracket by pressing and sliding it downward to the bottom of the handset with both hands .
Page 8: Handset Features
Handset features SEL (select) • Press to store a programming option, or to store a directory entry . /CID • When the telephone is not in use, press to display caller ID information . • Press and hold for two seconds while in idle mode to adjust ringer volume .
Page 9: Telephone Base Features
Telephone base features CHARGE/IN USE • Flashes when the handset is in use . • Flashes in unison with incoming ringing . • On when the handset is charging in the telephone base . FIND HANDSET Press to page the handset for up to 60 seconds . Press FIND HANDSET, OFF, or place the handset back in the telephone base to cancel the paging .
Page 10: Telephone Operation
Telephone operation Make, answer, and end a call • Press and then use the dial pad keys to dial a number . -OR- • Dial a number and then press • Press to answer an incoming call . • Press OFF or put the handset back to the telephone base to end a call . •...
Page 11: Set Handset Ringer
Telephone operation Set handset ringer There are many ring tones to choose from . To hear a sample of each and change the ringer setting: 1 . Make sure the handset is in idle mode . 2 . Press PROG . until the screen displays RINGER: and the current setting .
Page 12: Set Date And Time
Telephone operation Set date and time If you subscribe to caller ID service, the date and time will be set automatically with the first incoming call . If you do not have caller ID service, the date and time can be set manually . 1 .
Page 13: Temporary Tone Dialing
Telephone operation Temporary tone dialing If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing *TONE . This is useful if you need to send touch tone signals for access to telephone banking or long distance services .
Page 14: Display Screen Messages
Telephone operation Display screen messages Screen displays: ** RINGING ** CONNECTING... PHONE ON ** PAGING ** LOW BATTERY SCANNING... CAN’T CONNECT NEW VOICEMAIL When: There is a incoming call . The handset is waiting for a dial tone . The handset is in use . The base is paging the handset .
Page 15: Speed Dial
Speed dial You can store as many as nine frequently dialed telephone numbers with names (up to 15 characters and 24 digits in each location) into the speed dial memory locations you assign in the handset . Store a speed dial entry 1 .
Page 16 Speed dial 7 . Enter the telephone number . Press to store a pause in the dialing sequence . A P will be displayed to signify a dialing pause . -OR- • When an incoming telephone number Press REDIAL/PAUSE to display the last number dialed . matches an 8 .
Page 17: Edit A Speed Dial Entry
Speed dial Edit a speed dial entry 1 . Press and hold the memory location key (1-9) of the entry to be edited . 2 . When the screen displays the desired number, press SEL . Then until EDIT flashes, Press SEL . press 3 .
Page 18: Dial A Speed Dial Number
Speed dial Dial a speed dial number 1 . Press and hold the memory location key (1-9) of the entry you wish to dial . 2 . Press to dial the displayed memory number . Re-assign speed dial locations 1 . Press and hold the memory location key (1-9) of the entry you wish to re-assign .
Page 19: Directory
Directory The directory can store up to 20 entries (including nine speed dial entries) . Each entry may consist of a number up 24 digits and a name up to 15 characters . Store a directory entry 1 . Press PROG . The screen displays DIRECTORY . 2 .
Page 20 Directory 4 . After entering the name, press SEL or PROG . The screen displays ENTER NUMBER . 5 . Enter the telephone number . Press to store a pause in the dialing sequence . A P will be displayed to signify a dialing pause . •...
Page 21: Edit A Directory Entry
Directory Edit a directory entry 1 . Press / . The screen displays DIRECTORY . 2 . Press to scroll alphabetically through the entries . -OR- Press the dial pad key for the first letter of the entry to be edited. 3 .
Page 22: Delete A Directory Entry
Directory Delete a directory entry 1 . Press / and the screen displays DIRECTORY . 2 . Press to scroll alphabetically through entries . -OR- Press the dial pad key for the first letter of the entry to be deleted. 3 .
Page 23: Move A Directory Entry To Speed Dial
Directory Move a directory entry to speed dial 1 . Press / . The screen displays DIRECTORY . 2 . Press to scroll alphabetically through the directory . -OR- Press the dial pad key for the first letter of the entry to be moved. 3 .
Page 24: Caller Id
Caller ID About caller ID information If you subscribe to caller ID service from your local telephone company, this feature displays the name and telephone number of the caller before answering a call (even when you are on another call) . The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment .
Page 25: Call Log
1 . Press /CID to view the call log . 2 . Use to scroll through entries in the call log . Press to scroll up for newer entries . VTech to scroll down for older entries . Press www.vtechphones.com • When repeat...
Page 26: Remove Records From Call History
Caller ID Remove records from call history Remove a specific entry: 1 . Locate the record to be deleted from the call log . 2 . Press CHAN/REMOVE and there will be a confirmation beep. Remove all entries: 1 . When the handset is in idle mode, press and hold CHAN/REMOVE . The screen displays ERASE ALL NO YES .
Page 27: Store A Call Log Entry In The Directory
Caller ID Store a call log entry in the directory 1 . Locate the desired entry in the call log to be stored in the directory . 2 . If you wish to change how the number is stored, press sequences available for this entry (area code + number;...
Page 28: Headset Operation
Headset operation The handset is equipped with a 2 .5mm headset jack for use with an optional accessory headset for handsfree operation . To purchase a headset, visit our website at www .vtechphones .com or • Whenever a compatible call 1 (800) 595-9511 . In Canada, go to www .vtechcanada .com or headset is call 1 (800) 267-7377 .
Page 29: Troubleshooting
Troubleshooting If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www . v techphones .com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377 . Problem Suggestion My telephone does not •...
Page 30 Troubleshooting Problem Suggestion I cannot dial out . • First, try all the above suggestions . • Make sure there is a dial tone before dialing . It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone . Wait an extra second before dialing .
Page 31 Troubleshooting Problem Suggestion Low Battery is • Place the handset in the telephone base for recharging . displayed on screen • Remove and re-install the battery and use it normally until fully discharged, then recharge the handset on the telephone base for 16 hours . •...
Page 32 Troubleshooting Problem Suggestion I hear other calls while • Disconnect the telephone base from the telephone jack . Plug in a different telephone . If there are still other calls, the problem is probably in the wiring or local service . Call your local using the telephone .
Page 33 Troubleshooting Problem Suggestion The telephone does not • Make sure the ringer is on (page 11) . Make sure the ringer is on (page 11) . ring when there is an • Make sure the telephone line cord and power adapter are plugged in properly (see page 6) . Make sure the telephone line cord and power adapter are plugged in properly (see page 6) .
Page 34 Troubleshooting Problem Suggestion There is noise • The handset may be out of range . Move it closer to the telephone base . The handset may be out of range . Move it closer to the telephone base . or interference •...
Page 35 Troubleshooting Problem Suggestion My caller ID features are • Caller ID is a subscription service . You must subscribe to this service from your local telephone Caller ID is a subscription service . You must subscribe to this service from your local telephone not working properly .
Page 36: Battery
Battery After the battery is fully charged for 16 hours, you can expect the following performance: Operation While in use (talking) While not in use (standby*) *Handset is off the telephone base but not in use . The battery needs charging when: •...
Page 37: Important Safety Instructions
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1 . Read and understand all instructions . 2 . Follow all warnings and instructions marked on the product . 3 .
Page 38: Maintenance
How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase . If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty;...
Page 39 Product(s) to the service location . VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid . VTech assumes no risk for damage or loss of the Product in transit . If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity .
Page 40: Operating Range
The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more . If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip .
Page 41 FCC, ACTA and IC regulations The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called . The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less.
Page 42: The Rbrc ® Seal
VTech product service centers . Please call 1-800-8-BATTERY ® battery recycling and disposal bans/restrictions in your area . VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources .
Page 43: Technical Specifications
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 912 .75 - 917 . 1 0 MHz Handset: 5863 .8 - 5872 .5 MHz Receive frequency Telephone base: 5863 .8 - 5872 .5 MHz Handset: 912 .75-917 . 1 0 MHz Channels Nominal effective range Maximum power allowed by the FCC and IC .
Page 44: Index
Index Additional information 29-43 Answer a call 10 Basic operation 10-28 Battery 36 Belt clip 28 Call log 25 Call log display screen messages 27 Call waiting 10 Caller ID 24 Date and time 12 Delete a directory entry Delete a speed dial entry Dial a directory number 22 Dial a displayed number 26 Dial a speed dial number 18...
Page 45 Language 13 Maintenance 38 Make a call 10 Move a directory entry to speed dial 23 Operating range 40 Parts checklist 4 Re-assign speed dial locations 18 Removable handset and telephone base plates Remove records from call history 26 Review call log 25 Ringer options 27 Set handset ringer 11 Speed dial 15...
Page 46 VTECH TELECOMMUNICATIONS LTD . A member of THE VTECH GROUP OF COMPANIES Distributed in the U .S .A . by VTech Communications, Inc . Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd ., Richmond, B .C . Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD .
Page 47 User’s manual w w w . v t e c h p h o n e s . c o m Model: gz5838...

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