VTech DS6111 User Manual page 44

Troubleshooting
Problem
I hear other calls when
usng the telephone.
I hear nose on the
cordless handset, and
none of the keys or
buttons works.
My caller ID features are
not workng properly.
The system does not
receve caller ID or
the system does not
dsplay caller ID durng
call watng.
40
Suggeston
• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If
you stll hear other calls, the problem s probably n the wrng or local servce. Call your local
telephone company.
• Make sure the telephone lne cord s plugged n securely.
• Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone
company for ths feature to work on your telephone.
• The caller may not be callng from an area whch supports caller ID.
• Both you and the caller's telephone companes must use equpment whch are compatble
wth the caller ID servce.
• The caller ID information will be displayed after the first or second ring.
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
• Make sure you subscrbe to caller ID wth call watng features provded by the local telephone
company.
• The caller may not be callng from an area whch supports caller ID.
• Both you and the caller's telephone companes must use equpment whch are compatble
wth caller ID servce.
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
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