Table of Contents
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Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
on page 39 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
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Table of Contents
Related Manuals for VTech DS4121-4
Summary of Contents for VTech DS4121-4
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Page 1: Important Safety Instructions
VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com. -
Page 2: Table Of Contents
Table of contents Installation ......1 Parts checklist ..... . 1 Telephone base installation . - Page 3 Table of contents Delete a redial entry ....25 Answering system operation ....26 Answering system and voicemail.
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Page 4: Installation
Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Quick start guide Handsets (3 for DS4121-3 and DS4122-3) (4 for DS4121-4 and DS4122-4) Telephone base with wall/desk bracket Batteries (3 for DS4121-3 and DS4122-3) -
Page 5: Telephone Base Installation
Installation Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a • Use only the AC wall switch. If you subscribe to high-speed internet service (Digital Subscriber Line - DSL) through power adapter your telephone lines, you must have a DSL filter between the telephone base and the telephone wall supplied with this... -
Page 6: Install Handset Battery
Installation Install handset battery If the battery compartment cover is on the handset, press the indentation and slide the cover to remove. Align the two holes of the battery plug with the socket pins in the handset battery compartment, matching the red and black wires to the color-coded label, then snap the plug securely into place. Place the battery in the compartment with the wires in the upper left corner. -
Page 7: Desk/Table Bracket Installation
Installation Desk/table bracket installation Your telephone base comes with a desktop bracket already installed. • Your telephone To remove the desktop bracket: base comes with • Press both upper tabs firmly inward and then pull the bracket upward until it is released from the the desktop bracket grooves. -
Page 8: Wall Mounting Bracket Installation
Installation Wall mounting bracket installation Your telephone base comes with a desktop bracket installed. If you prefer to mount your telephone on the wall, it is designed to mount on a standard telephone wall plate. To install the wall mounting bracket: First, remove the bracket from the telephone base by carefully pressing on the tabs until the bracket is released. -
Page 9: Exchangeable Colorful Handset Ring
Installation Exchangeable colorful handset ring Your telephone comes with additional colorful handset rings. Change the ring to suit your mood or match your room decor. To remove the handset ring: Inser t your thumbnail into the slot underneath the MENU/SELECT button. To install a new handset ring: 1. -
Page 10: Telephone Settings
Telephone settings Handset layout 1. Earpiece 2. CID (caller ID) Press to display caller ID information. /FLASH Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated. 4. Dial pad keys (0-9, / SPEAKER (speakerphone) Press to activate handset speakerphone. -
Page 11: Telephone Base Layout
Telephone settings Telephone base layout Message window /SKIP VOL / ANS ON/OFF (Answer on/off) /PLAY/STOP Antenna SET UP ANNC (announcement) CLOCK RECORD FIND HANDSET Microphone VOICEMAIL light IN USE light CHARGE light /REPEAT X/DELETE (volume +/-) www.vtechphones.com 11 10 9 8... -
Page 12: Ringer Volume
Telephone settings Ringer volume (handset) You can adjust the ringer volume either by the volume control on the right side of the handset or in the handset menu. To change the ringer volume: Press VOL to display the current volume level on the screen when the handset is not in use. -
Page 13: Key Tone
Telephone settings Key tone The handset beeps whenever you press any of the handset keys. You may turn the key tone feature on or off. To change the setting: Press the center NavKey not in use. Press the up or down NavKey the center NavKey Press the up or down NavKey then press the center NavKey... -
Page 14: Clear Voicemail
Telephone settings Clear voicemail If you subscribe to voicemail services offered by your local telephone service provider, NEW VOICE MAIL will appear on the handset, and the VOICEMAIL light on the telephone base will flash when you have new voicemail messages. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base will be turned off automatically. -
Page 15: Basic Operation
Basic operation Make, answer, and end calls To make a call, press • The screen displays the number. the elapsed time -OR- as you talk (in Dial the number and then press hours, minutes and To answer a call, press seconds). -
Page 16: Volume
Basic operation Volume During a call, use the volume button on the right side of the handset to adjust the listening volume. Press VOL or VOL • to adjust the volume to a comfortable level. Ringer mute You can mute the ringer temporarily when the telephone is ringing. •... -
Page 17: Intercom
Basic operation Intercom The intercom feature allows conversation between two registered handsets • X represents of the same system. Only two handsets can be used at a time. the number of Press INT to display the menu when the handset is not in use. the handset The originating handset screen will display INTERCOM TO: being called and... -
Page 18: Transfer An External Call
Basic operation Transfer an external call You can transfer an external call from one handset to any other handset. During a call, press INT to put the call on hold at the originating handset. The screen will display TRANSFER TO: Use the dial pad to enter the number of the destination handset and the originating handset screen will display CALLING HANDSET X. -
Page 19: Answer An Incoming Call During An Intercom Call
Basic operation Answer an incoming call during an intercom call During an intercom call, there will be an alert tone signaling an incoming call. • Chain dialing can To answer the incoming call, press be useful if you To terminate the intercom call without answering the incoming call, press OFF/CLEAR on the wish to access handset. -
Page 20: Advanced Operation
Advanced operation Directory The directory can store up to 50 entries. Each entry may have up to 32 digits and 16 characters. The directory can be accessed when the handset is not in use by pressing once or the center NavKey three times. -
Page 21: Character Chart
Advanced operation Character chart Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular • When entering key causes the characters to be displayed in the following order: a name in the directory, the first Number key letter of each word... -
Page 22: Search The Directory
REVIEW when in the directory menu. Press the up or down NavKey use the alphabetical search to find it. Press /FLASH or /SPEAKER to dial the entry. >REVIEW STORE to select 800-595-9511 to select to scroll to the desired entry, or www.vtechphones.com VTECH... -
Page 23: Edit A Directory Entry
Advanced operation Edit a directory entry Press times. Press the up or down NavKey use the alphabetical search to find the number. Press the center NavKey to select. The screen displays EDIT NUMBER. Use the dial pad to edit the number. Press MUTE/REMOVE to backspace;... -
Page 24: About Caller Id
Advanced operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone company. -
Page 25: Missed Calls Indicator
• There will be an error tone when the list reaches the beginning or the end of the call log. to scroll through www.vtechphones.com HANDSET X XX MISSED CALLS VTECH 595-9511 3:45 1/02 >CALL LOG RINGER VOLUME VTECH 595-9511... -
Page 26: Make Cid Entries Ready To Dial
Advanced operation Make CID entries ready to dial Although the call log entries received are 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log. -
Page 27: Delete One Or All Entries
Advanced operation Delete one or all entries While in the call log, press the up or down NavKey the desired entry. Press MUTE/REMOVE to delete an entry. Press and hold MUTE/REMOVE to delete all entries, the screen will display DELETE ALL CALLS? Press the center NavKey hear a confirmation tone. -
Page 28: Redial List
Advanced operation Redial list The telephone stores the five most recently dialed numbers on the redial list. • Once there are already five entries on the redial list, the earliest entry will be deleted to make room for the latest entry. •... -
Page 29: Answering System Operation
Answering system operation Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are independent features, and each alerts you to new messages differently. For more information on the voicemail indicators, see page 9. -
Page 30: Answering System Setup
Answering system operation Answering system setup Activate the answering system The answering system must be turned on to answer and record messages. Press ANS ON/OFF to turn the answering system on or off. When you press ANS ON/OFF to turn the answering system on, it will announce “Calls will be answered,”... -
Page 31: Set Number Of Rings
Answering system operation Answering system setup The answering system uses voice prompts to guide you through the steps • Setting the number to setup the answering system. Press of rings to toll saver exit the SET UP menu. can save on long distance charges Set number of rings if you call to check... -
Page 32: Set Telephone Base Ringer
Answering system operation Set telephone base ringer This feature allows you to select the telephone base ringer volume levels. You can choose from HI (high), OF (off) or LO (low). To change the setting: Press SET UP in idle mode until the system announces the telephone base ringer setting. Press /SKIP or /REPEAT until the system announces the desired telephone base ringer volume level, then press SET UP to save the setting and go to the next setting or press to save and exit set up mode. -
Page 33: Outgoing Announcement
Answering system operation Outgoing announcement The outgoing announcement is the greeting callers hear when calls are • Your answered by the answering system. announcement The telephone is preset with a greeting that answers calls with “Hello, please can be up to 90 leave a message after the tone.”... -
Page 34: Delete Your Announcement
Answering system operation Delete your announcement Press ANNC when the phone is not in use and the system will announce “Announcement, press PLAY or press RECORD.” Press DELETE and the system will announce “Announcement deleted.” Message playback Press /PLAY/STOP to listen to messages. Press /PLAY/STOP again to stop playback. -
Page 35: Delete All Messages
Answering system operation Delete all messages Press and hold DELETE when the phone is not in use to delete all old • Only old messages messages. The system will announce “ All old messages deleted.” can be deleted. Record and play memos Messages can only be deleted after Memos are your own recorded messages used as reminders for yourself... -
Page 36: Remote Access
Answering system operation Remote access A two-digit security code is required to access the system remotely from any touch tone telephone. The factory preset code is 19; see page 29 to change it. Dial your telephone number from any touch tone telephone. When the system answers and announces the greeting, enter the two-digit security code. -
Page 37: Message Window Displays
Answering system operation Message window displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. No messages. 1-98 Total number of old message(s) recorded. 0-98 (flashing) Total number of new and old message(s) recorded. -
Page 38: Handset Display Screen Messages
Handset display screen messages The telephone number you have entered is already stored in the directory. ALREADY SAVED There are no call log entries. CALL LOG EMPTY Calling another handset. CALLING HANDSET X The cordless handset is searching for the telephone base. CONNECTING... - Page 39 -OR - CHECK BATTERY! The battery needs to be replaced. -OR - An incorrect battery has been installed by mistake. Use only the supplied VTech battery or equivalent. There are un-reviewed calls in your call log. XX MISSED CALLS www.vtechphones.com...
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Page 40: Handset And Telephone Base Indicators
Handset and telephone base indicators Handset lights • On when the handset speakerphone is in use. Telephone base lights IN USE • Flashes when there is an incoming call or another telephone on the same line is in use. • On when the handset is in use. -
Page 41: Battery
Battery After the battery is fully charged, you can expect the following performance: Operation While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby*) * Operating times are approximate. Your results may vary. ** Handset is off the telephone base but not in use. The battery needs charging when: •... -
Page 42: Important Safety Instructions
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 43: Troubleshooting
Troubleshooting If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. Problem Suggestion My telephone does •... - Page 44 Troubleshooting Problem Suggestion Make sure the handset is placed in the telephone base or charger correctly. The CHARGE The battery does not • charge in the handset light on the telephone base or charger should be on. or the handset battery •...
- Page 45 Troubleshooting Problem Suggestion The telephone does • Make sure the ringer is on (page 9 for handset and page 29 for telephone base). not ring when there is • Make sure the telephone line cord and power adapter are plugged in properly (page 2). an incoming call.
- Page 46 Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
- Page 47 Troubleshooting Problem Suggestion There is interference • The handset may be out of range. Move it closer to the telephone base. during a telephone • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone conversation.
- Page 48 Troubleshooting Problem Suggestion I hear other calls when • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If using the telephone. you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.
- Page 49 Troubleshooting Problem Suggestion Caller ID entries • Although the call log entries you receive are 10 digits, (the area code plus the 7-digit number,) do not match the in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a numbers I need to 1 plus the area code plus the seven digits.
- Page 50 Troubleshooting Problem Suggestion The answering system • Make sure the answering system is on. When the answering system is on, the red light on the ANSWER ON/OFF key should be lit. does not answer after the correct number of • If toll saver is activated, the number of rings changes to two when there are new messages rings.
- Page 51 Troubleshooting Problem Suggestion The answering system • Make sure your remote access code is correct (page 29). does not respond to • Make sure you are calling from a touch-tone telephone. When dialing a number, there should remote commands. be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.
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Page 52: Operating Range
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display CONNECTING... -
Page 53: About Cordless Telephones
How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty, whichever is longer. - Page 54 VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 55: Fcc, Acta And Ic Regulations
The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. -
Page 56: The Rbrc ® Seal
VTech product service centers. Please call 1-800-8-BATTERY TM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. -
Page 57: Technical Specifications
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 5725-5850 MHz Handset: 2400-2483 MHz Receive frequency Telephone base: 2400-2483.5 MHz Handset: 5725-5850 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. -
Page 58: Index
Index About caller ID 21 About cordless telephones 50 Activate the answering system 27 Advanced operation Answer an incoming call during an intercom call 16 Answer calls Answering system operation Answering system setup 27, 28 Basic operation Battery 3, 38 Call log 21 Call log display screen messages 24 Call waiting 12... - Page 59 Index Message playback 31 Message window displays 34 Missed calls indicator Mute 12 New message indication 31 Operating range Options during playback 31 Outgoing announcement 30 Parts checklist 1 Play your announcement Record a memo 32 Record and play memos 32 Record your own announcement 30 Redial list 25 Remote access 33...
- Page 60 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
- Page 61 User’s manual w w w . v t e c h p h o n e s . c o m Models: DS4121-3/DS4122-3/ DS4121-4/DS4122-4...