Read The Warranty; Service Options; Getting In Touch With Agilent Technologies, Inc - Agilent Technologies ESA-E Series User And Programming Manual

If You Have a Problem
Before You Call Agilent Technologies

Read the Warranty

The warranty for your analyzer is at the front of this manual. Please read it and
become familiar with its terms.
If your analyzer is covered by a separate maintenance agreement, please be
familiar with its terms.

Service Options

Agilent Technologies offers several optional maintenance plans to service your
analyzer after the warranty has expired. Call your Agilent Technologies sales and
service office for full details.
If you want to service the analyzer yourself after the warranty expires, you can
purchase the service documentation that provides all necessary test and
maintenance information.
You can order the service documentation, Option OBW (assembly level
troubleshooting and adjustment procedures) and Option OBV (component level
information including parts lists, component location diagrams and schematic
diagrams), through your Agilent Technologies sales and service office. Service
documentation is described under "Service Documentation and Adjustment
Software (Option OBW)" and "Component Level Service Documentation (Option
OBV)" in ESA Spectrum Analyzers User's Guide.

Getting in touch with Agilent Technologies, Inc.

Agilent Technologies has call centers around the world to provide you with
complete support for your analyzer. To get assistance with all your test and
measurement needs, get in touch by internet, phone, or fax, with the nearest
Agilent Technologies call center listed in Table 8-1. In any correspondence or
telephone conversations, refer to your analyzer by its product number, full serial
number, and firmware revision. (Press , , , and the
System More Show System
product number, serial number, and firmware revision information will be
displayed on your analyzer screen.) A serial number label is also attached to the
rear panel of the analyzer.
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