Software Failure - Sharp DX-B351PL User Manual

After taking papers jammed out, install the duplex unit back and inspect other parts to
4.
the product. If it can be ensured that there are no jammed papers, open and close the
front cover and then the printer will recover printing automatically.
• After all papers jammed are taken out according to the above steps, close the
Note：
front cover and tidy the papers in paper tray, then the printer will recover to
print automatically.
• If the printer still does not start printing, please check that all the jammed
paper inside the printer has been cleared.
• If you cannot remove the jammed paper yourself, please contact your local
SHARP authorized repair center or send the printer to the nearest SHARP
authorized service center for repair.
• Printer appearance may differ because of various models and functions, so
the schematic diagram is only for your reference.

Software Failure

9.2.
Problem
The printer icon will not be
displayed in the "Printers and
Faxes" folder.
The printer is in Ready mode, but
it will not perform any print job.
Failed to install the driver
The driver cannot be used if the IP
address of the printer has been
changed
Solution
Reinstall the printer driver.
Ensure that the USB interface cable and the power
cord are properly connected.
If the failure still exists after restarting the
printer, please reinstall the printer driver.
Make sure the network cable of USB cable is
connected correctly.
Check whether the print spooler service is enabled.
Check the power supply and the connection of the
printer.
Modify the port IP address of the printer driver.
If the above method does not work, please
reinstall the printer driver.
It is recommended that a fixed IP address should
be set to the network printer.
In the DHCP network, it is recommended to bind
the IP address with the MAC address of the
printer.
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