Troubleshooting
Common Issues
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your.problem,.please.call.our.Customer.Hotline.(see.the.back.cover.for.contact.information).
When you have this
problem...
The.charge.LED.won't.
illuminate.when.the.handset.
is.placed.in.the.cradle.
No.handsets.can.make.or.
receive.calls..
A.single.handset.can't.make.
or.receive.calls.(but.other.
handsets.can).
A.handset.can.make.calls,.
but.it.doesn't.ring.or.receive.
a.page.
A.handset.is.not.working.
•
Checking.the.AC.adapter.connection.(see.page.8).
•
Re-seating.the.handset.in.the.cradle..
•
Checking.the.telephone.cord.connection..If.Check TEL Line.appears.on.the.
handset.display,.the.telephone.cord.may.not.be.connected.correctly.(see.page.
10).
•
Disconnecting.the.base.AC.adapter..Wait.a.few.minutes,.then.reconnect.it.(see.
page.8).
•
Changing.the.dial.mode.(see.page.1).
•
Moving.the.handset.closer.to.the.base.
•
Resetting.the.handset.(see.page.51).
•
Making.sure.the.ringer.isn't.turned.off.(see.page.36).
•
Checking.the.battery.pack.connection.(see.page.7).
•
Charging.the.battery.for.15-0.hours.
•
Resetting.the.handset.(see.page.51).
48
Try...