UMAX Technologies Astra 2100U Owner's Manual
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UMAX Technologies Astra 2100U Owner's Manual

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Astra 2100U
OWNER'S GUIDE

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  • Page 1 Astra 2100U OWNER’S GUIDE...
  • Page 2 Trademarks UMAX is a trademark of UMAX Technologies, Inc. Astra is a trademark of UMAX Technologies, Inc. IBM PC/AT is a trademark of International Business Machines Corporation. MS-Windows, Windows, and MS-DOS are trademarks of Microsoft Corporation. PhotoDeluxe is a trademark of Adobe Systems, Inc.

  • Page 3: Table Of Contents

    CHAPTER 1. GETTING STARTED ... 1 Introduction...1 Unpacking the Scanner...1 Package Contents ...1 Getting to Know Your Scanner ...2 Astra 2100U Scanner Elements ...2 Astra 2100U Back Panel...2 System Requirements ...3 Installing the Software...3 Installing PhotoDeluxe on Your PC...4 Installing PhotoDeluxe on Your Macintosh...5...
  • Page 4 CHAPTER 3. SCANNING BASICS ... 17 Setting VistaScan Preferences ... 17 General ... 17 Scan Destination... 19 Scanner Information ... 22 VistaScan Beginner Window Features ... 23 VistaScan Advanced Features ... 27 Using VistaAccess – Direct Access... 44 Using VistaShuttle... 46 Using the UMAX Copy Utility ...
  • Page 5 Windows 98/95 OSR2 Problems and Solutions...83 Macintosh Version Problems and Solutions ...87 Contacting Technical Support ...91 Maintenance ...92 Cleaning ...92 APPENDIX A. TECHNICAL SPECIFICATIONS... 93 Scanner Specifications ...93 FCC DECLARATION OF CONFORMITY... 95 WARRANTY ... 96 INDEX ... 97 UMAX Astra 2100U Owner’s Guide...

  • Page 7: Chapter 1. Getting Started

    The Astra 2100U scanner is equipped with a USB connector that allows you to make a fast and easy connection to the USB port on your PC, or USB-equipped Macintosh computer (such as the iMac or blue and white G3).

  • Page 8: Getting To Know Your Scanner

    Object Glass The glass surface on which documents or images are placed. Scan, Copy and Custom (OCR or E-Mail) Buttons Astra 2100U Scanner Elements 4-Pin USB Connector ® LE OCR, NewSoft Presto! PageManager, Astra 2100U Back Panel ®...

  • Page 9: System Requirements

    System Requirements This section defines the minimum system requirements necessary to operate either the Astra 2100U scanner. Please refer to the section below that applies to your scanner and computer type. PC Requirements An IBM-compatible PC with 80486, Pentium processor or higher ®...

  • Page 10: Installing Photodeluxe On Your Pc

    Installing PhotoDeluxe on Your PC NOTE: PhotoDeluxe is compatible with Windows 98, 95 and higher. Use the following steps to install your scanning software rather than using the add/remove programs to install the software. Insert the CD-ROM labeled “PhotoDeluxe” into your computer’s CD-ROM drive.

  • Page 11: Installing Photodeluxe On Your Macintosh

    Double-click on the ATM application folder inside the PhotoDeluxe CD-ROM window. Double-click on the Font and Utilities folder, then Double-click on the Installer icon. Click the Install icon to install the ATM files. Restart your system after the installation is complete. UMAX Astra 2100U Owner’s Guide...

  • Page 12: Install Vistascan And Bundle Software (Presto! Pagemanager, Presto! Photoalbum, Presto! Pagetype, Presto! Imagefolio, Omnipage Le And Online Manuals)

    Install VistaScan and Bundle Software (Presto! PageManager, Presto! PhotoAlbum, Presto! PageType, Presto! ImageFolio, OmniPage LE and Online Manuals) Insert the UMAX Scanner CD into your computer’s CD-ROM drive after you have finished installing the software on the PhotoDeluxe CD. FOR PC USERS: If your computer does not automatically begin installing the programs contained on this disk after inserting it into the CD-ROM, click on the Start bar, select Run…...

  • Page 13: About Scanner Connectors

    Setting Up – General Information Find a suitable location near your computer to place the scanner. CAUTION: Make sure the surface is flat. Operating your scanner on an uneven surface can damage the internal components. UMAX Astra 2100U Owner’s Guide...

  • Page 14: Connecting The Hardware Interface Cables

    Connecting the Hardware Interface Cables If your computer has a USB port, follow the instructions in the Connecting the USB Cable section to connect the scanner to your computer. Connecting the USB Cable The instructions for connecting the hardware interface cable are different for PC and Macintosh users.

  • Page 15: Connecting The Power Adapter

    1. Plug the scanner’s power adapter into an electrical outlet. 2. Insert the other end of this cable into the power adapter receptacle on the rear panel of the scanner. The power indicator on the front panel of the scanner should now be illuminated. UMAX Astra 2100U Owner’s Guide...

  • Page 17: Chapter 2. Your First Scan

    CHAPTER 2. Your First Scan Before you begin your first scan, you must install the scanner and the bundled software. Refer to the Quick Start Guide for installation and scanner test instructions. You can perform a basic scan using any of the software applications bundled with this scanner.
  • Page 18 9. Click the Choose Scanner icon. Click on the VistaScan entry in the input source list. The VistaScan input source is highlighted. Click OK. (NOTE: You only need to do this one time.) Click the Mode tab. Click the Custom icon. The VistaScan window opens.
  • Page 19 NOTE: If you do not assign a file name, the computer automatically assigns a name that consists of the date, and a two-digit reference number. 20. Enter a graphic title for the image that will appear in the My Photos window. UMAX Astra 2100U Owner’s Guide...

  • Page 20: Scanning An Image From The Macintosh

    21. Click on the Save & Send icon. Choose save from the drop- down menu. Click the Save button to save the image. 22. Close the VistaScan window by clicking Exit. Scanning an Image from the Macintosh 1. Double-click the Hard Drive icon. 2.
  • Page 21 13. After a moment the image appears in the My Photos gallery window. Double-click the thumbnail to view a full-size, high- resolution scan of the image in the work area. 14. Exit PhotoDeluxe by selecting Quit from the File menu. UMAX Astra 2100U Owner’s Guide...

  • Page 22: Turning The Scanner Lamp On And Off

    Turning the Scanner Lamp On and Off For PC Users Only: You can turn the scanner lamp on and off using the Astra 2100U’s built-in Power Saving utility. The lamp remains on whenever the scanner has power, unless you turn it off using the UMAX Power Saving utility.

  • Page 23: Chapter 3. Scanning Basics

    CHAPTER 3. Scanning Basics VistaScan is the primary program or driver you use to scan with your Astra 2100U scanner. It is a TWAIN-compliant program, which means that it can be run from other programs that support scanning, like PhotoDeluxe, OmniPage, and others. It is also a stand-alone program, which allows you to scan images for a variety of uses, even without launching another program first.
  • Page 24 Color Matching/Correction Color Matching allows you to fine-tune the colors of scanned images so that they emulate the colors of your original source documents as closely as possible. This is accomplished using MagicMatch. When you click on the MagicMatch checkbox (so a checkmark appears) the Profile List displays.

  • Page 25: Scan Destination

    UMAX Astra 2100U Owner’s Guide Show Ruler The Show Ruler command displays or hides the rulers that border the top and left sides of the Preview window. These rulers correspond to the rulers on your scanner's object glass. Clicking on the Show Ruler checkbox turns off (removes the checkmark) and hides the ruler.
  • Page 26 File To set the location for your stored images: Click on the File icon. The file preferences appear to the right of the Scan To icon set. Enter the directory in which you want to store the scanned image file, in the File Directory text box. If you are not sure of the directory path, click the Browse button to locate the desired directory.
  • Page 27 Properties button. The standard Print Setup dialog box opens. Make any changes you want, and then click OK to return to the Preference settings. Application Click on the Application icon. The application preferences appear to the right of the Scan To icon set. UMAX Astra 2100U Owner’s Guide...

  • Page 28: Scanner Information

    Enter the application name to which you want to send the scanned image files (such as Presto! PageManager) in the Application Name text box. Enter the file name of the application executable in the File Name text box. If you are not sure of the directory path, click the Browse button to locate the correct path.

  • Page 29: Vistascan Beginner Window Features

    Perform a preview scan of the item to be scanned by clicking the Preview button. The item is quickly scanned at low- resolution, and is displayed in the Preview window (on the left side of the VistaScan Beginner window). UMAX Astra 2100U Owner’s Guide...
  • Page 30 Select what you want to do with the image after it is scanned using the Scan To icons. Specify what kind of image you are going to scan, and start the final scan process using the Click To Scan icons. Performing the Preview Scan The Preview feature lets you scan an item at low-resolution so you can define the specific area to be scanned when you scan at higher...
  • Page 31 To specify the device or application to which you want to send the scanned item, click on the icon that represents this device or application. The icons include: File – stores the scanned image in a file using the file name specified in the VistaScan Preferences. UMAX Astra 2100U Owner’s Guide...
  • Page 32 Print – prints the scanned item on the default printer. Fax – faxes the scanned item using your fax driver. Application – sends the scanned item to the applications specified in the VistaScan Preferences. E-mail – sends the scanned item as a graphic file to your Microsoft Exchange or Lotus cc:Mail e-mail application.

  • Page 33: Vistascan Advanced Features

    Original Document Source Settings Image Mode Settings Resolution Settings Descreen Settings Filter Settings Scaling Options Auto Adjustment Setting Scan Control Unit Multiple Scan Mode Settings Color Adjustment Feature Panel UMAX Astra 2100U Owner’s Guide...
  • Page 34 Changing the Original Document Source The Original Document Source setting identifies the item you want to scan. You can choose from the following settings: Flatbed Reflective: Scans paper originals (non-transparencies) e.g., photographs, documents, and brochures. Three other setting options appear onscreen that are not available with this scanner: UTA Transmissive, UTA Negative, Automatic Document Feeder.
  • Page 35 UMAX Astra 2100U Owner’s Guide True Color, CMYK: Converts RGB (video) color data into CMYK (printed) color data using a special color transformation process. When scanning is completed the CMYK image is ready for printing on a CMYK color printer.
  • Page 36 Changing the Resolution Setting Scanning resolution is measured in dots per inch (DPI). Resolution determines the amount of information the scanner will capture in a scanned image. The higher the resolution, the finer the image detail, and the larger the file sizes. VistaScan lets you choose from the following resolution settings: Higher –...
  • Page 37 Matching your scanning resolution to the image use will give you the best image for that purpose and will keep the file sizes to the minimum needed. UMAX Astra 2100U Owner’s Guide Image Size Image Size 8.5x11...
  • Page 38 Table 2. Recommended Resolutions Image Use Printing Viewing on the Screen Viewing on the Web OCR, B/W Pre-Press Enlarging or reducing * Depending on the resolution of your printer Using Custom Resolution Settings You can also specify custom resolution settings that you can use when you scan.
  • Page 39 Magazine — Specifies 133 lines per inch. This option smoothes the fine dot pattern found in glossy magazines. Newspaper — Specifies 85 lines per inch. Smoothes the coarse grain pattern commonly found in newspaper images. UMAX Astra 2100U Owner’s Guide...
  • Page 40 Art print — Specifies 175 lines per inch. Smoothes the fine dot pattern found in high quality art prints. Custom – Opens the Custom Descreen window, which allows you to specify a custom line screen value. Refer to the Using Custom Descreen Settings section for information about how to set custom descreen values.
  • Page 41 (100%) as it is scanned. The scale factor affects the size of the scanned image and the printed scan output. You can scale the image using any of the scale factors listed below: 200% 150% 100% UMAX Astra 2100U Owner’s Guide...
  • Page 42 Custom You can also specify a custom scale factor by choosing the Custom option from the Scaling drop down menu. See the Using Custom Scaling Settings section for more information about specifying a custom scale factor. Using Custom Scale Settings You can specify custom scaling settings to use when you scan.
  • Page 43 Using the Scan Control Unit The Scan Control unit contains the Preview and Scan buttons, and the Scan To options. UMAX Astra 2100U Owner’s Guide...
  • Page 44 Selecting the Scan to Device or Application To specify the device or application to which you want to send the scanned item: Click on the arrow above the Scan To text on the Scan Control unit. The Scan Control unit panel slides back to display the Scan To icons.
  • Page 45 Click on the Job List button. Thumbnails of the selected frames appear in the job list window. Click on the thumbnail of the frame you want to remove. A red box appears around the selected thumbnail. The frame in the UMAX Astra 2100U Owner’s Guide...
  • Page 46 Preview window associated with the thumbnail, changes to a dashed outline. Click on the “X” button, located in the bottom-left corner of the thumbnail, to remove the frame. Using the Color Adjustment Features The Color Adjustment features allow you to make adjustments to the colors and/or tones in an image.
  • Page 47 UMAX Astra 2100U Owner’s Guide Using the Brightness Bar This setting determines the overall intensity level (gray level) of an image. Moving the slider on the scroll bar to the right increases the brightness. Moving it to the left decreases the brightness. The default setting is zero 0.
  • Page 48 Gamma Bar The Gamma bar alters the mid-range gray tones in the scanned image. All optical devices, such as monitors and scanners, have some variance in their light sensitivity characteristics. To get a scanned image with good results, VistaScan provides gamma adjustment capabilities so you can compensate for this variance in your scanner.
  • Page 49 UMAX Astra 2100U Owner’s Guide Click Reset to cancel the changes and return the value to the default setting. Adjusting the Color Balance The Color Adjustment feature controls the hue and saturation of a particular color. When you click on the Color Balance tab from the Color Adjustments panel, a continuous color spectrum wheel appears.

  • Page 50: Using Vistaaccess - Direct Access

    The following lists the possible rotate and flip selections: Flip/Rotate Horizontally — flips the image horizontally and rotates it 90 degrees counter clockwise. Flip Horizontal — flips the image horizontally. Rotate 90 CCW — rotates the image 90 degrees counter clockwise.
  • Page 51 Click on the control strip in the lower left corner of the Desktop. A drop down menu appears which contains: VistaScan Power Saving On/Off Control Find/Refresh Scanner Click on one of the listed applications or utilities to launch the software. UMAX Astra 2100U Owner’s Guide...

  • Page 52: Using Vistashuttle

    Click the Find/Refresh Scanner option to re-initialize the scanner. Click the Help option to view VistaAccess online help. Click the Exit option to remove the scanner icon from the Finder area and close VistaAccess. Using VistaShuttle VistaShuttle is a PC-based application that provides an easy way for you to create greeting cards, wallpaper for your computer desktop, a screen saver for your computer, e-cards (e-mail greeting cards), and more.
  • Page 53 E-Card style. Choose the Add text command from the Text menu (or click on the Text button from the left-hand column). The Text Setting window opens. Enter the E-Card greeting text in the text box. UMAX Astra 2100U Owner’s Guide...

  • Page 54: Using The Umax Copy Utility

    You can modify the font type, font size, font style (bold, italic, underlined), text alignment (left, right or centered), and text color by selecting an option from the dropdown lists or by clicking on the associated icon from the button bar at the top of the E-Card window.
  • Page 55 (no matter where the image is placed), reducing memory storage space and speeding up the scanning. Printout Quality: Choose Normal for draft quality, or choose Best for high quality images. UMAX Astra 2100U Owner’s Guide...
  • Page 56 B/W images — Selecting Best or Normal produces the same output. Gray images — Selecting Best uses an enhanced filter to improve image quality but slows down the print speed. Color image — Selecting Normal uses an enhanced filter to improve color quality;...

  • Page 57: Chapter 4. Push Button Scanning

    CHAPTER 4. Push Button Scanning The defining feature of the Astra 2100U is its push button functionality. You can scan an image to e-mail, perform OCR (optical character recognition), or even use the scanner as a copy machine by pushing one of the three buttons on the front panel of the scanner.
  • Page 58 For Macintosh Users: 1. Click on the Finder in the upper right corner of the Desktop. A drop down menu appears which contains: Hide VistaAccess Hide Others Show All Finder VistaAccess 2. Click on the Push Button Configuration option. The Push Button Configuration window appears. NOTE: There are three icons in the Push Button Configuration window.
  • Page 59 4. Select the type of image you are scanning by clicking on the arrow to the right of the Document Type field and choosing one of the available document types from the drop-down menu. UMAX Astra 2100U Owner’s Guide...
  • Page 60 5. Select the desired resolution by clicking on the arrow to the right of the Resolution field and choosing one of presets from the drop-down menu. 6. Select a scanning intensity level (brightness) by clicking on the arrow to the right of the Brightness field and choosing the desired brightness level from the drop-down menu.
  • Page 61 Copy button on the front of the scanner. NOTE: You can also click the Default button to return the values in each field to the default settings. Then click OK save these values for the copy button. UMAX Astra 2100U Owner’s Guide...
  • Page 62 Configuring the Custom Button Values Click on the Custom icon to open the window that contains the variables you are adjusting. NOTE: The Custom icon controls the values for both the E- mail and OCR (optical character recognition) features. You configure the variables for each function separately.
  • Page 63 Character Recognition) function section that follows. NOTE: You can also click the Default button to return the values in each field to the default settings. Then click OK save these values for the e-mail function of the Custom button. UMAX Astra 2100U Owner’s Guide...

  • Page 64: Using The Push Buttons

    To configure the values for the OCR (optical character recognition) function: 1. If the OCR icon is not selected (enclosed in a red box), click the OCR icon. 2. Select the text editing application to use by clicking on the arrow to the right of the OCR Destination field.
  • Page 65 2. A Scan Progress window appears showing you the status of the scanning task. 3. When the scan is complete, the image you scanned appears in the application you specified when you configured the button. UMAX Astra 2100U Owner’s Guide...

  • Page 67: Chapter 5. Scanning Projects

    CHAPTER 5. Scanning Projects The UMAX Astra 2100U scanner includes bundled software to help you with a variety of tasks. This chapter shows you how to make a personalized calendar, create Web-ready images, and even turn a page of text into an online text document that you can edit.
  • Page 68 Or you can also: a. Double-click the Hard Drive icon. b. Double-click the UMAX VistaScan folder. c. Double-click the UMAX VistaScan application icon to launch VistaScan. 2. The VistaScan Beginner window appears. Lift the scanner’s document cover and place your document face-down in the center of the scanner’s object glass.

  • Page 69: Using Vistascan To Scan A Photo To E-Mail

    You can add flair to your Web pages by importing scanned photos. The version of PhotoDeluxe is different for PC and Macintosh users. Follow the appropriate set of instructions based on the type of system you are using. UMAX Astra 2100U Owner’s Guide...
  • Page 70 For PC Users: Open the PhotoDeluxe application. For detailed instructions on how to start PhotoDeluxe, refer to steps 1-5 from Chapter 2. Your First Scan. The PhotoDeluxe screen appears. Click on the Get & Fix Photo tab in the upper-left corner, and then select the Get Photo button.
  • Page 71 Enter the name you would like to save the file as in the File name field. Click the Save button. Click the Done tab. Your Web-ready image is now located in the destination you specified. UMAX Astra 2100U Owner’s Guide...
  • Page 72 For Macintosh Users: Open the PhotoDeluxe application. The PhotoDeluxe window appears. Refer to Chapter 2. Your First Scan for instructions on how to start PhotoDeluxe. Place the item you would like to scan (i.e. a picture, a brochure, etc.) face-down so the top center of the image aligns with the arrow ( ) at the top of the object glass.
  • Page 73 Click OK when finished. Click the 2Size tab to adjust the size of the image. Click the 3Reduce tab to convert the image to a lower resolution to make the image easier to download. UMAX Astra 2100U Owner’s Guide...

  • Page 74: Using Presto! Pagemanager To Scan A Form And Edit It With

    Click the 4Choose tab to convert the image to either JPEG or GIF format. A Save window appears. Choose a location in which to save the image. Click the OK button in the window that appears to continue converting the image to the format you chose.
  • Page 75 12. Fill in the form text desired using the PageType tools. 13. Save the image when you have finished editing the form by selecting Save As from the File menu and entering the relevant information. UMAX Astra 2100U Owner’s Guide...

  • Page 76: Creating A Calendar With Photodeluxe

    Creating a Calendar with PhotoDeluxe You can create your own calendar using PhotoDeluxe. This process differs for PC and Macintosh users. Follow the appropriate instructions for the system that you are using. For PC Users: 1. Insert the PhotoDeluxe CD in your CD-ROM drive. NOTE: The PhotoDeluxe CD must be loaded in the CD-ROM drive to access the calendar templates.
  • Page 77 11. Click Save from the File menu to store the calendar page, or select Print to print the calendar page. 12. Repeat this process until all calendar pages are complete. UMAX Astra 2100U Owner’s Guide...
  • Page 78 For Macintosh Users: 1. Insert the PhotoDeluxe CD in your CD-ROM drive. NOTE: The PhotoDeluxe CD must be loaded in the CD-ROM drive to access the calendar templates. 2. Open PhotoDeluxe (refer to Chapter 2. Your First Scan for instructions on how to start PhotoDeluxe). 3.

  • Page 79: Converting Scanned Text To Editable Text With Omnipage

    For PC Users: 1. Click the Start bar in the bottom-left corner of the screen. 2. Click Programs. 3. Select the Caere Applications option. 4. Select OminPage LE to launch the application. The OmniPage LE window appears. UMAX Astra 2100U Owner’s Guide...

  • Page 80: Converting Scanned Text With Omnipage Le

    For Macintosh Users: 1. Double-click the Hard Drive icon. 2. Double-click OmniPage LE. 3. Double-click the OmniPage LE icon. An OmniPage toolbar appears. (If this toolbar does not appear, click on the Window menu and select Show Toolbar). 4. Click Select Scanner from the Settings menu. Select UMAX Astra Series then click OK.
  • Page 81 Click Save As to save the converted text. Choose Quit from the File menu to close OmniPage LE. Open your word processor application. Open the file that you just saved so you can review, edit, cut or copy portions of the text. UMAX Astra 2100U Owner’s Guide...

  • Page 82: Creating An Album With Presto! Photoalbum

    Creating an Album with Presto! PhotoAlbum A variety of templates are included in Presto! PhotoAlbum that you can use for albums. You can also save an album you create and use it later as a template for creating another albums. This process differs for PC and Macintosh users.

  • Page 83: Creating A Photo Album

    9. Click the Preview button to perform a preliminary low- resolution scan of the photo you want to include in the album.. 10. Specify the area to be scanned in the final scan using the VistaScan Frame Tool. UMAX Astra 2100U Owner’s Guide...
  • Page 84 11. Click on the Color Photos icon in the Click to Scan area of the VistaScan Beginner window. The scanner performs the final, high-resolution scan. For PC Users: After the scan is complete, click the Exit button. 12. A thumbnail of the image you just scanned appears in the Photo Browser window.

  • Page 85: Chapter 6. How To Get Help

    CHAPTER 6. How to Get Help The Astra 2100U scanners have been designed to be reliable, easy-to-install, and easy-to-use. If you encounter any problems while installing or using your scanner, please follow the solutions outlined below. Consult the online manual.

  • Page 86: Accessing The Adobe Photodeluxe Online Manual

    For Macintosh Users: If the VistaScan application is already open, you can locate the manual by clicking on the ? icon located in the upper right corner. If VistaScan is not open, follow the instructions below. 1. Double-click the Hard Drive icon on the desktop. 2.

  • Page 87: Accessing The Presto! Pagemanager Online Manual

    For PC Users: 1. Click Start. 2. Click Programs. 3. Click Caere Application. 4. Click English Documentation. For Macintosh Users: 1. Double-click the Hard Drive icon on the desktop. 2. Double-click the OmniPage LE folder. UMAX Astra 2100U Owner’s Guide...

  • Page 88: Installing Acrobat Reader For Macintosh Users

    3. Double-click OmniPage Ltd.pdf. (If you receive an error, please install Adobe Acrobat Reader 3.01. See “Installing Acrobat Reader” below for instructions.) Installing Acrobat Reader for Macintosh Users To read the OmniPage LE online manual you need to use Adobe Acrobat Reader.

  • Page 89: Windows 98/95 Osr2 Problems And Solutions

    The last item listed in the Device Manager should be Universal Serial Bus Controllers. Click the + beside the Universal Serial Bus Controllers entry. Two items display, (your chipset) PCI to USB Open Host Controller and Root Hub. UMAX Astra 2100U Owner’s Guide...
  • Page 90 If a yellow exclamation point appears, or if one or both of them are not present, please contact your computer manufacturer. If the USB section is not shown in the Device Manager, we recommend you contact your computer manufacturer to enable USB. Problem: Your USB port worked with other USB devices, but does not work with the scanner.
  • Page 91 Device Manager. In the Device Manager click the + symbol beside the System Devices item. Double-click the PCI Bus to display the PCI Bus Properties. Click on the tab labeled IRQ Steering. UMAX Astra 2100U Owner’s Guide...
  • Page 92 The bottom half of this tab displays the IRQ Routing Status. Look for the following items: IRQ Routing enabled IRQ read from (where it is read from) IRQ Mini-port loaded successfully IRQ Mini-port data processed successfully If you see these items as listed above, IRQ Steering is enabled. If you do not see the information, contact your computer manufacturer.

  • Page 93: Macintosh Version Problems And Solutions

    Programs window and click the End Task Button. Repeat this step for each task you want to end. Macintosh Version Problems and Solutions Problem: When I daisy chain the scanner with other USB capable devices, I get a scanner error. UMAX Astra 2100U Owner’s Guide...
  • Page 94 I cannot get the scanner to install properly, or it does not run once it is installed. Solution: If you are having problems installing or using the Astra 2100U scanner, ensure that Macintosh OS 8.1 or higher is installed on your computer.
  • Page 95 (i.e., the software that allows Macintosh to recognize and communicate with the USB device) in the wrong place in your System Folder. Re-install the software driver from the VistaScan CD-ROM. Make sure the extension is loaded and on. UMAX Astra 2100U Owner’s Guide...
  • Page 96 Problem: The following error message appeared: "Scanner not found" or "Unable to control scanner" Solution: Follow this procedure: 1. Confirm the scanner is plugged into the computer’s USB port. 2. Go to the Apple System Profiler, listed under the Apple menu. 3.

  • Page 97: Contacting Technical Support

    Error codes or messages seen A description of what you were doing at the time of the malfunction so that the problem can be recreated Other observations that may aid the technician in identifying the problem and solution UMAX Astra 2100U Owner’s Guide...

  • Page 98: Maintenance

    When you call, please be in front of your computer. You will need to have your scanner and the computer turned on. Try to have as much information about your problem as possible. This information allows the technician to more effectively troubleshoot your problem.

  • Page 99: Appendix A. Technical Specifications

    Scanning Element Color CCD Optical Resolution Maximum Resolution Color Density 36-bit color Light Source Cold Cathode Lamp Operating System Astra 2100U — Windows Scanning Modes B/W, halftone, 8-bit Maximum Document Scanner Dimensions 18.4” x 12.2” x 3.9” Approx. Scanner 600 dpi x 1200 dpi...

  • Page 101: Fcc Declaration Of Conformity

    Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. The party responsible for product compliance: Corporate Name: UMAX Technologies, Inc. Address: 3561 Gateway Blvd., Fremont, CA 94538, USA Telephone No.: 510-492-5827...

  • Page 102: Warranty

    Warranty One Year Limited Warranty UMAX Technologies, Inc. (UMAX) warrants this hardware product against defects in material and workmanship for a period of ONE (1) YEAR from the original date of purchase. Should any defect(s) be discovered, the product may be returned either to the manufacturer or an authorized UMAX service center.

  • Page 103: Index

    Index accessing online manuals, 79 Acrobat reader, installation, 82 adjusting brightness, tone, color, 40 Advanced window, 27 album, creating with PhotoAlbum, application, image destination, 21 archiving scanned images, 76 Astra 2000P backpanel, 3 Astra 2000U backpanel, 2 automatic image copies, 48 basic scanning information, 17 Beginner window, 23 Beginner window, VistaScan, 23...
  • Page 104 glossary, 95 grayscale adjustment, 37 hardware installation, 6 help, how to get, 79 help, technical support, 91 how to get help, 79 how to scan a photo to e-mail, 63 how to scan and print with VistaScan, 61 iMac cable connection, 8 image destinations, 25 image placement, 12 image tone adjustment, 42...
  • Page 105 VistaScan, 61 scanning basics, 17 scanning features, VistaScan Advanced, 27 scanning reflective objects, 28 UMAX Astra 2100U Owner’s Guide scanning, first time, 11, 51 screen savers, how to make, 46 selecting a directory to save in, 13 selecting image destination, 25...
  • Page 106 using VistaScan to scan a photo to e-mail, 63 using VistaScan to scan and print images, 61 VistaScan Beginner window, 13 VistaScan driver selection, 14 VistaScan features, Advanced window, 27 VistaScan features, Beginner window, 23 VistaScan online manual, accessing, VistaScan, installing, 6 VistaShuttle, usage, 46 wall paper, how to make, 46 warranty, 96...

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