Programming; Frequently Asked Questions; Testing Your Programming Telephone - Ritron Quick Assist II Owner's Manual

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PROGRAMMING YOUR QUICK ASSIST II

FREQUENTLY ASKED QUESTIONS :

1.
Do I have to program my Quick Assist II?
You may not need to program your Quick Assist II at all. If
you purchased a Quick Assist II unit that is factory
programmed to your radio system frequency (check the
frequency on your radios and the Quick Assist II), and you
do not use a form of Quiet Call coded squelch, you can
install the batteries and start using Quick Assist II. The
factory default voice message is "Switch 1 Closed".
Otherwise, read this manual, then program your Quick
Assist II.
2.
Do I need to program every feature?
In many cases, no. The factory pre-programmed settings,
explained in the instructions, may meet many of your needs.
3.
How do I program my Quick Asssit II?
This unit is designed to be programmed using a commonly
available standard telephone unit to enter programming
information and also to record custom voice messages.
However, the telephone must be both capable of and also
switched to "Pulse" operation. The telephone is used only for
programming; it is to be disconnected when the unit is
operating normally.
4.
What if I don't find what I need in this manual?
Call Ritron (317-846-1201); we will be glad to help you. For
most applications, this manual should cover everything you
will need to know. However, the Quick Assist II has more
capabilities and features than described here.
5.
Will it harm the Quick Assist II if I program it
improperly?
No; however, you may need to erase all programming and
start over; see page 5 to do this. Feel free to experiment
with the various features and possible configurations.
6.
Can my settings or messages get lost or erased if
the battery runs down, or if my Quick Assist II is
disconnected?
No. The settings and voice messages you enter are stored
in special electronic memory devices in the Quick Assist II
that do not require power to hold the information. This means
that if the batteries run down or if you remove them, you will
not need to reprogram the Quick Assist II. All your settings
and messages will be there for you when you install fresh
batteries.
7.
What if I need more range?
To increase the range of your Quick Assist II trans-
missions, we suggest you first relocate the unit.
Ritron manufactures radio repeaters to increase the
range not only for your Quick Assist II, but also for your
entire radio system.
8.
What the Tones (Beeps) in the Telephone Receiver
Mean?
Quick Assist II sounds a brief acknowledgment
tone when you pick up the telephone handset; wait to
hear this tone before you dial.
Quick Assist II emits a series of repeating tones
until you hang up, if you mis-dial or if you use an invalid
command; you may then pick up the handset and try
your command again.
TEST THE TELEPHONE YOU WILL USE TO PROGRAM YOUR QUICK ASSIST II:
A telephone that generates only Touch Tones CANNOT BE USED for programming purposes.
www.TwoWayRadioEquipment.com | (800) 878-7829 | Sales@TwoWayRadioEquipment.com
®
Quick Assist II responds with a confirmation tone
after you dial command and setting numbers; you may
then either hang up or dial another command.
A series of three short tones cues you to begin
speaking when you dial the command for recording a
voice message into the unit.
Most special office telephones, speaker phones, and
telephones with lighted dials usually cannot be used.
a.
Remove the screws from the Quick Assist II, then
remove the cover from the unit. Use care to not damage
or disturb any exposed internal components.
b.
Install six new alkaline "AA" batteries in the unit,
matching the polarity marks on the batteries with the
marks on the battery holder.
c.
Be sure your telephone is capable of "Pulse"
mode. Most modern telephones have a selection
switch for "P" (Pulse) and "T" (Tone). A "Pulse" mode
telephone generates a rapid series of clicks (rather
than Touch Tones) with the input (dialing) of each digit.
If the telephone has this switch, it must be set to "P"
(Pulse) to program the unit.
d.
The telephone must have a cord with a standard
modular plug attached; insert the plug into the
telephone jack on the Quick Assist II.
e.
Test the telephone for suitability by plugging it into the
Quick Assist II's telephone jack and dialing "0"
(Operator). A repeating busy signal in the telephone
earpiece indicates it is acceptable for programming the
unit. If this telephone does not check out, try
another.
USING THE TELEPHONE TO PROGRAM QUICK
ASSIST II
Program the Quick Assist II by dialing telephone
numbers representing commands and settings,
as this manual instructs.
If you make a dialing error while programming, hang up
the handset, then pick it up and dial again.
9.
What is my Radio System Frequency?
Ritron pioneered the Color Dot system to simplify the
identification of radio system frequencies for Ritron Jobcom
radios. Color Dots are placed on the bottoms of and inside
the enclosures of all Jobcom radios. Other manufacturers
have also adopted this idea.
To identify your assigned frequency if your radios do not have
a color dot, locate a label identifying the receiver frequency in
megahertz (MHz). Your assigned frequency is also shown on
your F.C.C. Station License. Consult your radio user manual,
your dealer, or call Ritron for help if you cannot determine
your radio's receiver frequency.
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